Role: Contact Centre Specialist
Pay Rate: Competitive
Duration: 3-month contract, that has the potential to turn into a permanent role.
Hours: 9am - 5pm - office based
Location: Beaufort House, 15 St Botolph Street, London EC3A 7QU
Are you a people person? Are you a good listener who has the want to resolve customer issues?
Then this role is for you:
A great opportunity to join a team operating within a critical function at the sharp end of the business.
You will be the first point of contact for customers supporting them via a multi-channel inbound contact centre. You will be at the forefront of the customer proposition servicing our customers & helping to provide a trusted service in the financial services industry.
This is an inbound contact centre that deals with vulnerable people so being able to show empathy is a must.
Essential Criteria:
Desirable Criteria:
To be considered for the role you will be required to complete a online assessment which is 56 questions to rate 1-10 agree or disagree - it should only take no more than 10-15 minutes, once completed we can submit your CV to the Hiring Manager
A full DBS and Credit Check will be carried out for this role.
You'll receive excellent on-boarding and training, and you'll learn and develop quickly.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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