Contact Centre Advisor

About Our Client Are you currently working in retail or hospitality and looking to transfer those skills into an office position?Would you like to join a business that provide full training and an excellent progression plan?Are you passionate about delivering the best possible customer journey?Then this could be the role for you!
Job Description As a Contact Centre Advisor you will be working in a regulated financial services environment handling a high volume of inbound and outbound calls assisting with a wide range of enquiries ensuring these are resolved promptly and efficiently.You will also be corresponding with customers over email, webchat and social media platforms.The role will be very fast paced ensuring service level agreements are exceeded.
The Successful Applicant Previous customer service experience the could be from a wide range of backgrounds Extremely customer centricAn excellent telephone manner The ability to work in a fast paced environment Passionate about delivering the best customer journey
What's on Offer Salary of £24000+ reputable business within the Financial Services Sector+ full training provided+ excellent progression and development+ no shift patterns or weekends+ fantastic on site facilities+ central location+ free on site parking+ excellent transport links+ fab benefits+ great team and culture+ hybrid working+ immediate interview
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