Conference and Events Bars Team Leader

JOB TITLE – Conference and Events Bars TeamLeader DEPARTMENT –Conference and EventsRATE OF PAY - £10.61per hour including fantastic benefitsCONTRACT TYPE –Full TimeHOURS OF WORK –37.5 hours per weekSHIFTDETAILS – 5 days out of 7OVERVIEWWe have an exciting opportunity for an experienced Team Leader to join ourConference and Events team at Celtic Manor Resort.WHAT ARE WE LOOKING FOR …The rolerequires a good eye for detail to ensure that the highest standards of serviceare delivered as part of the guests seamless journey through the Resort. Youwill need to be an excellent team player, a motivator, have good communicationskills, a passion for delivering high levels of customer service, possess aprofessional attitude and have high standards of presentation.Having a background in leading ateam in a hospitality environment you will have a passion for the industry andwant to deliver our customers a memorable experience. Ideally you willhave experience in a 4* or 5* hotel or will have worked in an environment thathas catered for volume banqueting.WHAT YOU’LL DO …You will be one of a number of Team Leaders reporting to the Operations Managerand will be given responsibility for small teams to assist in the delivery ofdaily events. This may be the responsibility for a small event or a selectionof small meetings or to supervise an element of a busy lunch service. Duringdinner service your role is to lead a team of up to 12 staff to deliver platedmeals to a section of tables and to ensure that every guests received therequired meal including managing the delivery of special dietary options. Priorto service you will brief your team to ensure everyone is clear in their dutiesand check your area. You will need to be well organised, be able to prioritiseyour work and be able to think on your feet as changes often happen with shortnotice. Depending on your capability and level of progression we will involveyou in meeting and greeting clients and aim to provide you with skills andexperience to enable you to be confidently responsible for the delivery ofevents for up to 150 people and will be supported if your ambition is toprogress to Supervisor, Floor Manager and beyond.WHATS IN IT FOR YOU…As an employee of The Celtic Collection, you can enjoy a range of incredibleperks, lifestyle and retail discounts and career development opportunities justto name a few we are sure you won’t be disappointed!WHO AREWE …The Celtic Collection is a prestigious family ofexperience-focused UK business and leisure hotels and venues, developed from the success ofthe Celtic Manor Resort, a flagship destination in South Wales.Host venue of the2014 NATO Summit and 2010 Ryder Cup, the Celtic Manor Resort houses threechampionship golf courses, luxury spas, a range of restaurants, exceptionalconference facilities and family adventure activities. It has been voted theUK’s Best Hotel at the Meetings & Incentive Travel Awards for nine of thelast 10 years.The Celtic Collection includes the 330-room, five-star Resort Hotel,the historic 19th century Manor House with 70 rooms, the 148-room Coldra Court,the Newbridge on Usk country inn with six rooms, Tŷ Hotel Magor with129 bedrooms, and 10 luxurious Hunter Lodges.The Celtic Collectionformed a joint venture partnership with Welsh Government to open InternationalConvention Centre Wales at Celtic Manor in 2019, with a 4,000 sq m pillar-freemain hall, 1,500-seat auditorium, versatile meeting rooms, and an abundance ofbreakout and networking spaces.Further expansionplans include opening Cardiff’s most luxurious hotel this autumn in partnershipwith the Welsh Rugby Union at The Parkgate Hotel, and a new Tŷ Hotel MilfordWaterfront in Spring 2022 in partnership with the Port of Milford Haven.RECRUITMENT INFOIn the event we receive a high number of applications, we reserve the right toclose this campaign earlyIn line with the requirements of the Asylum and Immigration Act of 1996, allapplicants must be eligible to live and work in the UK. Documented evidence ofeligibility will be required from candidates as part of the recruitmentprocess. The Celtic Manor Resort is an equal opportunity employer and wouldwelcome interest from applicants of all ages.
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