Compliance Officer (Quality Improvement)

Hours: 37.5 hours per week
Salary: £29,640 with progression to £32,760 per annum
Location: Hybrid - 2 days per week in our office based in Wearfield, Sunderland
About us
Mental Health Matters (MHM) is a national charity with over 40 years of experience in delivering high-quality mental health and social care services. We have a positive impact on the lives of people living with mental health needs in our local communities. We provide services across England, from Northumberland to Plymouth, led by a highly motivated and enthusiastic workforce who are committed to delivering the best quality services to those in need of support.
Everything about MHM is people focused, our people are central to delivering the highest quality of service and care to the people who access our services.
About the role
You will be responsible for driving and supporting continuous quality improvement across MHM through internal audits and managing quality improvement plans. You will support in achieving our Path to Net Zero delivery plan and maintain MHMs policy and procedure schedule.
Please refer to the attached job description for full job details.
About you
Our preferred candidate will have experience of working within a health care or charitable sector organisation for a minimum of 2 years, and have worked in a quality/compliance role, including responsibility for the review and implementation of policy documents coupled with the relevant qualification to support being successful in role.
Please refer to the attached job description for full details on person specification for this role.
What we offer
You will go through our comprehensive, in-person training program in your first week of employment which will give you the tools you need to succeed in the role, as well as offering a great opportunity to get to know your new colleagues.
In addition, you will receive:
* A minimum of 25 days annual leave per annum, plus statutory holidays, rising with length of service
* A 5% contributory pension scheme, with the opportunity to increase contributions.
* A holistic approach to your health and wellbeing, including Employee assistance programme and personalised wellbeing action plans.
* Enhanced family friendly policies, pay and leave.
* Cycle to work scheme.
* Discounted gym membership.
* Healthcare cash plan.
* A discount platform covering online, high street and supermarket purchases.
* You will receive a tailored induction and probation review program which will give you the tools you need to succeed in the role
* Our structured career development pathways and support from our accredited Learning Team will provide you with advice and guidance on how to access development to allow you to flourish in your chosen career
Closing Date: Sunday 2nd June 2024
Anticipated Interview Date: Week commencing 3rd June 2024
The closing date given is a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we advise you to submit your application as early as possible to prevent disappointment.
Please note that due to the sensitive nature of the duties, an enhanced DBS will be sought in event of a successful application.
All disabled applicants who meet the minimum essential short-listing criteria are guaranteed an interview.
MHM is an Equal Opportunities Employer.
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