Compliance Monitoring Officer

Location: West Malling, Kent, United KingdomLooking for your next Compliance Monitoring role? Want to work as part of a sociable and supportive team? Are you confident working to your own initiative? If you’ve answered yes, then you could be the right person to join our friendly compliance team in either our Kings Hill, or Hull office!You will be responsible for completing end to end reviews to ensure our business is being compliant. You need to be confident in checking and challenging any risk you may identify at any point in the process, and ensure you are priotising your work effectively. To excel within this role, you will need to be adaptable, tenacious, and organised.*This is not a devleopment opportunity, you willneed first hand compliance monitoring experience to be considered for this role.*What you can expect as a Compliance Monitoring Officer:Permanent full time contractHybrid working (Up to 2 days per week in office)Fantastic bonus schemeLoads of great benefits including, discount and cash back on hundreds of high-street shops and private health insurance, plus much more.What you’ll be working on:Monitoring and analysing operational functions, against relevant rules and regulationsIdentifying areas of improvement, to support our culture of continuous improvementPlanning of monitoring activities, and designing the annual compliance monitoring planConducting comprehensive assessments of real customer journeysWriting reports to share with relevant stakeholders, identifying any issues or trends and making recommendationsDelivering fully maintained work programmesCompleting investigations on suspicious activityWe are looking for someone with:A basic understanding of Financial Conduct Authority (FCA) as a regulatorExcellent analytical and problem solving skillsAbility to communicate effectively at all levels within the business, both verbally and in writingCustomer focused with ability to develop and maintain effective business relationshipsA proven track record of building and developing effective working relationshipsPrevious experience in a conduct risk, compliance monitoring and / or call quality roleWhat happens next?If this sounds like you and you’d like to join our company then apply now!Working for Cabot:You’ll be working for an award winning; Investors in People Gold accredited organisation. We’re passionate about the ethical treatment of our customers and employees. Our mission is to create pathways to economic freedom. Our vision is to make credit accessible by partnering with our consumers to restore their financial health.Diversity and inclusion are very important to us at Cabot, and we value a multitude of diverse talent within our business. We want everyone to be themselves at work and encourage a culture that includes everyone. Our policies ensure that every candidate and employee are treated fairly and with equal opportunities.**At Cabot we are highly regulated by our clients, as such, any successful candidates will have to undergo a basic credit check and criminal background check. Please note that we are unable to proceed to interview stage if a CCJ, IVA or Bankruptcy appears on a credit file, or if you do not have full right to work in the UK**
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