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Community Liaison Officer / Outreach and Engagement Advisor

Posted a month ago

  • Guildford, Surrey
  • Any
  • External
  • Expires In 2 months
Community Liaison Officer / Outreach and Engagement Advisor with experience in giving advice, guidance and signposting and strong organisational and time management skills, who has passion, drive and ambition to improve the lives of GRT communities is required for an independent charity based in Guildford, Surrey.
This role is known within the organisation as a Gypsy, Roma and Traveller (GRT) Advice and Guidance Officer
SALARY: £29,000 per annum + Benefits
LOCATION: Hybrid working - Based in the office in Burpham, Surrey and from home, with frequent travel to the Royal Borough of Kingston upon Thames.
JOB TYPE: Full-Time, 15 Month Contract initially (possibility of continuation depending on funding)
WORKING HOURS: 35 hours per week, 9am 5pm - Flexible working (occasional evening work may be necessary)
PLEASE NOTE: You will have to travel across Surrey and also frequently to sites within the Royal Borough of Kingston-upon-Thames. Access to transport would be an advantage where public transport is not an option (the organisation can support you into the Access to Work scheme as needed).
You will need to live within Surrey or Bordering Counties due to travel across Surrey
JOB OVERVIEW
We have a fantastic new job opportunity for a Community Liaison Officer / Outreach and Engagement Advisor with experience in giving advice, guidance and signposting and strong organisational and time management skills, who has passion, drive and ambition to improve the lives of GRT communities.
The role of Community Liaison Officer / Outreach and Engagement Advisor will lead on the organisations GRT work in The Royal Borough of Kingston; a project that has been ongoing for the past few years, advising the Gypsy, Roma and Traveller community and working with the Borough Council to create partnerships.
As the Community Liaison Officer / Outreach and Engagement Advisor you will provide practical advice, guidance, information and support to the GRT adults to help them secure accommodation including access to relevant benefits and financial support.
HOW TO APPLY
If this job looks like your ideal position, then please send in your CV and Covering Statement outlining how your skills and experience meet the criteria of this role and what else you would bring to this position that makes you stand out.
DUTIES
Your duties as the Community Liaison Officer / Outreach and Engagement Advisor include:
Advise on managing finances and benefit claims
Advise on appropriate accommodation, home or tenancy
Signpost to appropriate health/treatment services including immunisation programmes
Signpost individuals to gain access to other services, as required
Support individuals to use digital and online services
Liaise with Local Authorities, Health Authorities and other agencies regarding clients needs, focussed on contractual project outcomes
Ensure GRT communities have opportunities to shape service provision and to voice their views and concerns
Work with educational settings to support GRT community needs and opportunities
Advocate for the GRT community
Create effective partnerships
CANDIDATE REQUIREMENTS
Essential
Experience giving advice, guidance and signposting
Experience of working to agreed targets and deadlines
Good IT skills, especially Excel and Word in addition to other applications and databases
Ability to plan, balance and manage multiple priorities
Access to transport for regular travel within Surrey and Kingston Borough (mileage can be claimed)
Ability to take initiative and responsibility for your work
Strong organisational skills
Empathy with clients, local authorities and colleagues
Desirable
Experience of working with GRT communities, and knowledge of the challenges
Knowledge of housing, health and benefit systems and processes
Experience of working or volunteering in a not-for-profit organisation
Ability to function with a degree of independence
Lone Working experience
Report writing for varied audiences
Experience of dealing with conflict
Strong understanding of Equality, Diversity and Inclusion
BENEFITS:
Flexible working
5% employers pension contribution
Employee Assistance Programme
Paid volunteering leave
Free on-site parking
25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays
The post is subject to a satisfactory DBS check
HOW TO APPLY
Youll need to apply with a CV and Covering Statement outlining how your skills and experience meet the criteria of this role and what else you would bring to this position that makes you stand out. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.
JOB REF: AWDO-C12242
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