Community Delivery Manager

We have an exciting opportunity for a
Community Delivery Manager
to join our evolving team. We're always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.
The purpose of this role is to ensure that the customer and clients are the primary focus in the Final Mile of the parcel journey. The Community Delivery Manager is responsible for final mile performance across delivery units through the engagement of self-employed and SE+ couriers. This role drives continuous performance through successful capacity management and round coverage.
With fantastic growth and success over past years, it's time to shape our future. With our recent exciting rebrand from Hermes to Evri we are all about our people, our planet and our communities.
Our refreshed values are important to us; Do the right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. Our Evri people are what set us apart.
We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers.
Could that person be you?
You will be accountable for:
Continuous Improvement using key reports and MI to drive service improvement with self-employed and SE+ couriers in the final mile of the parcel journey.
Measuring and driving improvement across a num...