Communications Manager - Waste

Title: Communications Manager - Waste

Rate: £22.79

Location: Hybrid- New Shire Hall, Alconbury

Type: Temporary 6 months

Company: Cambridgeshire County Council

Opus People Solutions are working with Cambridgeshire County Council to recruit for an interim Communications Manager who will work collaboratively across CCC supporting the relevant business partner to ensure delivery of a broad range of strategic objectives and outcomes.

Specifically, the post holder will work as part of a team to manage a coordinated multi-skilled corporate service dedicated to a specific area of the business delivering part or all the following functions:

• Communications, marketing and campaign development and delivery
• Web and digital development and delivery
• Brand management
• Media management
• Internal communications and stakeholder engagement
• Communications support and advice to services to Chief Officers and Members

Responsibilities:

• Maintain effective relationships with, provide advice and support as appropriate, for heads of service/Members on communication and marketing including supporting the provision or commission of any necessary training.
• Represent the County Council as lead Communications officer at appropriate external meetings with partners and key stakeholders for teams within the wider service.
• Ensure effective use of communications, web, digital and marketing tools and approaches to proactively shape and manage internal and external customer expectations in line with the changes in service delivery.
• Use customer and employee insight to drive innovation and to ensure that all appropriate channels are used to reach and engage with different target audiences.
• Define and establish a set of tools to encourage two-way engagement with the Council to ensure that citizens and our staff across both councils have an active voice in decision making.
• Provide management and effective leadership for Senior Communications Officers or Communications and Content Advisors. Deputising for the Snr Communications Manager as required.
• Form part of an effective communications in emergency situations including being part of a 24 hour on call communications service
• Establish and monitor key performance indicators for the departmental and specific campaigns where you have primary responsibility and providing reports on effectiveness and ROI to key stakeholders.