Communications Lead, AI

At
Informa Global Support , we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to champion specialists by helping people learn more, know more and do more.
As those businesses grow and develop, so will the opportunities for you to grow and develop within Informa Global Support. We’re passionate about building for the future - and want your future to be with us. Because we know you’re hungry to expand your skills by embracing new experiences. And all the while you’ll be supported by a community of talented and like-minded colleagues, where openness is encouraged and a can-do attitude is the norm.
A high number of candidates may make applications for this position, so make sure to send your CV and application through as soon as possible.
Job Description
The Role:
We are seeking to hire a Communications Lead, AI to own, develop and deliver the narrative around AI capabilities within the AI Centre of Excellence (CoE). The aim being to inform, educate and excite colleagues. The Comms Lead, AI will have complete ownership of internal comms delivery and will work closely with the Head of Communications, TS&S (dotted reporting line), as well as collaborating with Group Corporate Communications for major company-wide campaigns and external comms. Part of the role will be focused on the orchestration and practices around change management & adoption within the divisions.
The role suits passionate, proactive, goal-oriented candidates who are intellectually curious, and thrive in complicated but ambitious organisations. The role is well-suited to versatile candidates with a background in Comms, and a level of experience of L&D and change management. The role involves developing and implementing comprehensive communication strategies, plans, and ensuring that all messaging aligns with our company's vision and goals for artificial intelligence.
People with heart and ambition, and a strong mix of emotional and professional intelligence, will be successful in the role. The candidate will be working alongside other members of the CoE, Architects, Engineers, Delivery Managers and Product Managers. Outside of the team there will be deep collaboration with divisional and group comms teams to continually refine and hone the messaging.
Key Responsibilities:
Develop the positioning, messaging and communications strategy across a diverse Informa audience and its divisions to effectively convey the AI CoE’s mission, vision, and projects.
Develop and deliver strategic communication plans being accountable for their implementation.
Work with the Head of Delivery & Changes, shape and define the overall strategic approach to change management in alignment with the “new” T&SS model.
Work with divisional teams to, design and implement specific comms & change management strategies across the CoE projects to specific audiences and stakeholders in order to embed change across Informa divisions and to develop new capabilities with colleagues and also with customers.
Oversee the creation of compelling and engaging content for a variety of different platforms and channels, bring in external resource as needed.
Manage the AI CoE’s internal brand and reputation, ensuring consistency and maintaining high standards across all channels, monitoring & acting on feedback as appropriate.
Set KPIs, monitor and report on the effectiveness of communication strategies, adjusting plans as needed to achieve desired outcomes.
Manage Comms stakeholders across the group and divisions, ensuring collaboration, transparency, and alignment to CoE’s objectives, while balancing diverse interests, maintain complete alignment with wider T&SS comms approaches spanning all of Technology.
Influence divisional comms strategies & plans, to ensure that AI messages are included and key objectives met.
Work with the AI CoE team to promote wins, best practices and gains for Informa, colleagues and clients.
Champion the promotion of ethical, inclusive and diverse, responsible, and sustainable AI practices within the organization, aligning with global standards and societal expectations.
Foster a knowledge-sharing culture with consistent feedback loops within the CoE and with the wider business and partners to spur innovation and enhance the quality of AI solutions.
Cultivate an environment that prioritizes continuous learning, skills development, and leadership growth, while proactively scanning for and integrating emerging AI trends and best practices into our strategy and operations.
Support the Informa group and divisions in introducing AI skills and capabilities into competency frameworks, identifying suitable training courses and wider L&D initiatives.
Actas a key contact for the divisions regarding change management, adoption, approach, tools and techniques.
Collaborate with technical teams to translate complex AI concepts into clear, audience-appropriate communications.
Qualifications
Comms and visibility: effective at managing expectations and communications (written and verbal) to all levels and disciplines in the organisation.
Deep interest in AI capabilities, the technologies, the emerging field, operationalising in the enterprise and how to truly unlock potential in a FTSE100 business
Getting things done: highly organised, resourceful and action-oriented with experience driving focus, clarity and prioritisation in a fast-paced environment.
Decision-making: ability to work pragmatically, having the confidence to make quick decisions based on the available data and move forward at pace in an environment of ambiguity.
Organisational smarts: Experience working in a matrix-based organisation, building relationships and trust across a range of teams and functions. Know and understand how to bring people with you.
Additional Information
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com
Our benefits include:
Learning and development plan to assist with your career development
25 days annual leave, 4 days for volunteering and a day off for your birthday!
Competitive Benefits
Work with high quality specialist products
Bright and friendly staff who are all “expert’s experts” and additional training and development for helping you achieve your career aspiration
Share-Match options - become a shareholder
Regular social events and networking opportunities
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
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