Commercial Solutions Consultant (London, UK)

Figma is growing our team of passionate people on a mission to make design accessible to all.Born on the Web, Figma helps entire product teamsbrainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—comemakewith us!We are now looking for a Solutions Consultant to help Figma rapidly move up market and drive deals within the commercial segment.
In this role, you will serve as a technical and customer-facing resource, responsible for defining processes and programs that enhance scalability and represent Figma from a technical standpoint.
This is a full-time role that will report to our Manager of Enterprise Solutions Consultants. This is a London, UK based role working in a hybrid environment.
What you'll do at Figma:
Paint the vision of the Figma Platform and guide customers in realizing the value through product demonstrations and presentations.
Support the Sales team by addressing Figma platform questions and showcasing how Figma accelerates digital product delivery to prospective customers (pre-sales) and existing customers (post-sales).
Own the customer IT and Security relationship during the deal cycle by addressing security questionnaires, RFIs, RFPs, identity and enterprise questions.
Collaborate with Product and Support to identify opportunities for enhancing account security through new product features and help influence the product roadmap.
Strengthen Figma's security reputation by understanding customer concerns about data access and working with product and legal teams to resolve findings.
Design and scale technical sales efforts, facilitating conversations and connections between our customers, sales and product teams.
Create thoughtful content to delight customers and internal partners surrounding the Figma platform.
Collaborate with amazing Figmates to hone your craft and execute daily. We are looking for fantastic life-long learners who can operate with autonomy.
We’d love to hear from you if you have:
2+ years professional experience with proven ability to problem solve
Excellent communication skills within a variety of audiences and a knack for delivering compelling presentations and product demonstrations
Demonstrated ability to adapt to new technologies and learn quickly
Familiarity with developer workflows and frameworks
Familiarity with the enterprise SaaS ecosystem
Has been responsible for positioning technology presales and implementing technology post-sales
Ability to prioritize competing demands from customers and balance their needs against those of the business
While it’s not required, it’s an added plus if you also have:
Experience positioning technology in a presales capacity and implementing technology post-sales
Familiarity with developer workflows and frontend frameworks
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