Commercial Programme Manager

It's an exciting time to be at Holland & Barrett. We are investing across all areas of our business with a vision of empowering our customers to live happier, healthier lives. Our mission is to be the leading player in global wellness chosen by millions as their trusted partner for personalised wellness journeys. To achieve this goal, we are embarking on a radical transformation. We are recruiting top talent in all areas of our business, from Finance to Digital Marketing, from HR to IT, as well as new functions around Health and Wellness.
The Role:
The Purpose of the Role:
We are seeking a highly organized and results-driven Programme Manager (PMO) to join our team on a 24 months Fixed Term Contract. The successful candidate will play a crucial role in ensuring the successful planning, execution, and delivery of our customer product transformation initiatives ensuring the successful implementation of the NSDCP (New Science Driven Customer Proposition) plan, and aligning our projects with the company's strategic objectives. This role is the single point of contact for the entire initiative ensuring end to end delivery. Reporting to the Head of Customer Product Transformation, the Programme Manager will establish and manage the governance structure for the initiative, oversee end-to-end governance, and actively manage critical path milestones and cross-functional dependencies.
Key Responsibilities:
Cross-Functional Alignment:
Ensure key cross-functional dependencies necessary for the transformation initiative are identified, aligned with Letter one delivery milestones, and actively managed. Collaborate with various teams to align objectives, resources, and timelines, fostering a collaborative and cohesive working environment.
Reporting and Updates:
Prepare and deliver all Senior Leadership Team (SLT) and executive updates related to the initiative, including progress reports, challenges, and solutions. Utilize iTransform (or equivalent reporting system) to provide accurate and up-to-date information for reporting purposes.
Team Management:
Report to the Head of Customer Product Transformation, providing regular updates on the progress of the initiative. Manage Commercial Project Managers responsible for Own Label and Implementation projects, ensuring their projects align with the overall transformation goals and objectives.
Stakeholder Communication:
Facilitate effective communication between stakeholders, ensuring transparency and alignment on project objectives, milestones, and risks. Address stakeholder concerns promptly and implement appropriate solutions to maintain project momentum.
Location:
Hybrid role with 1 to 2 days at Nuneaton. We have bases in Nuneaton, London and Burton, and some travel may be required to all locations. There may also be occasional travel outside of the UK. We're a global, digitally enabled business and we expect our colleagues to be self-driven and to determine the most appropriate place to work each day to meet the requirements of the role, achieve their best performance and optimum output.
The Person:
Key Requirements:
Education: Bachelor's degree in business, Management, or related field Experience: Minimum of 5 years proven experiences in managing large-scale customer programmes & proven experience in managing complex initiatives in a Programme Management Office (PMO) setting, preferably within the commercial or product transformation domain. Leadership - Strong leadership skills with the ability to inspire and motivate cross-functional teams. Analytical mindset with the ability to make data-driven decisions. Steerco - Previous experience in steering committees and executive-level interactions is desirable. Problem-solving skills: Analytical mindset with the ability to identify packaging challenges, propose solutions, and troubleshoot technical issues. Proven track record of successfully implementing packaging innovations. Highly accountable and great at problem solving. Project Management: Strong project management skills, including the ability to plan, organize, and prioritize multiple projects simultaneously. Experience with project management tools and methodologies is beneficial. Comfortable with juggling multiple timelines and working in a highly agile environment. Collaboration and Communication: Excellent interpersonal and communication skills to effectively collaborate with cross-functional teams, suppliers, and external partners. Ability to convey technical concepts to both technical and non-technical stakeholders. Attention to Detail: Meticulous attention to detail when analysing data, conducting tests, and ensuring accuracy in packaging specifications. Strong documentation skills for maintaining records and reports. Team Focused & Results Driven - A strong team player, adept at building effective relationships and stakeholder management. Results driven with strong attention to detail and a focus on quality. If you are a strategic thinker with exceptional project management skills and a proven track record of managing cross-functional initiatives, we invite you to apply for this challenging and rewarding opportunity. Join our dynamic team and contribute to the successful transformation of our commercial products, making a significant impact on our organization's growth and success.
What we offer:
Our Benefits for this role include, but not limited to:
H&B Employee Discount - 25% Bonus Pension company contribution 33 Days Holiday per year (Inclusive of bank holidays) Private Medical Care Exclusive benefits, free advice and savings from a range of retailers and providers Electric Car Scheme We're passionate about helping every colleague thrive across all dimensions of wellbeing, and we're committed to having a diverse and inclusive workplace. In line with our EPIC values (Expertise, Pioneering, Inclusive, Caring), we embrace and actively celebrate all our colleagues unique and varying experiences, backgrounds, identities and cultures - I am me, we are H&B.
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