Commercial Insurance Technician

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Commercial Insurance Technician Apply
locations
London
time type
Full time
posted on
Posted 2 Days Ago
job requisition id
R0007435
From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market. Whatever your priorities – work/life balance, career progression, sustainability, volunteering - you’ll find like-minded people driving change at Howden.Role HighlightsA great opportunity for a motivated, team playerWorking within a small, energetic, fast paced and collaborative teamWe are looking for a hands on, proactive, solution driven candidate, with excellent communicationFull time position: 5 days a week (Remote working & London)Role overviewThe role entails working in a fast paced and challenging environment with responsibilities for producing and overseeing delegated authority data within a Bordereaux team, inclusive of Written, Premium and Claims Bordereaux, technical analysis and reporting. The role will also involve working with internal teams to address issues and external stakeholders to maintain relationships so excellent communication skills are key.Role responsibilitiesLiaise with Business Units to facilitate formal bordereaux information structure for
Written/Premium/Claims,
working with global products and in a multi-currency environment to ensure reports are accurate and up to date when sent to Brokers/Carriers.Monthly review of portfolio for Business Unit, highlighting issues/significant changes etc.Proactively raise and manage queries through to resolution with both internal and external stakeholders.Maintain and develop Monthly Management information
Written/Claims/Premium/Aged
Debtor by Business Unit.Control of Business Units metrics KPIs and Root cause Analysis across Business Unit binders.Check key metrics are being adhered to including Binder Limit/Condition Review/Taxes/Lloyds Risk Codes exception reporting and review.Ensure process and procedures are compliant with DUAL business policies and local business policies.Management of payments to carriers and other third parties on a monthly basis. Reconciliation of claims trust accounts.Respond in a timely manner to External Audit requirements / requestsKey SkillsAbility to adhere to and manage strict SLAs.Identifies and resolves problems proactively and in a timely manner.Actively seeks opportunities for improvement and development.Displays original thinking and generates creative solutionsTime management and prioritisation.Strong working knowledge of Microsoft Excel.Can handle multiple tasks with interruptionsNumerate and can demonstrate accuracy and thoroughnessResilient and adaptable to change.Confident and able to develop relationships through effective communication.Meticulous and strong attention to detail.Knowledge and ExperienceExperience in reporting in Lloyds minimum standards.Knowledge of LMTOM & Market business glossary.Experience in producing Written, Premium & Claims bordereaux.Well practiced in reconciliations.Understanding of Delegated AuthorityStrong Excel knowledge (Formulas & Pivot Tables)Compliance & Regulatory ResponsibilitiesTo remain compliant at all times.To obtain appropriate approvals to ensure compliance with company policy, procedures and regulatory requirements/rules, with regards to data protection, money laundering etc.To share ideas, best practice and other information within the team.Ensure that own performance, HR and T&C records are up to date and meet the Company’s requirements.Maintain accurate records and deal with correspondence appropriately.Our Culture: People FirstWe’ve travelled far since opening our first office in 1994. Back then we were local experts – based in London, with direct access to the world’s biggest insurance market. We’re still locals, and we still deliver the right advice and the right insurance to our clients. But now, we’re local all over the world. With 15,000 global colleagues and a partner network spanning more than 100 territories, we are the largest independent insurance broker in the world. But our values haven’t changed since day one, when we set out to create a company grounded in:• An employee-ownership model • Aligned external investors• The trust and integrity born of friendship• Expertise• IndependenceOur focus on being a people-first business has always been at the very heart of Howden. Our vision was to create an independent business with a unique culture; one that would survive and thrive as a business controlled by the people working for it. Our employee ownership model sets us apart in the market. It’s created a culture of collaboration and innovation, where we’re driven to think bigger and empowered to challenge convention. Our flat structure and entrepreneurial spirit help us attract the best people and empower them to be the best version of themselves. And when we bring in and nurture great talent, more follows. That makes us better – and that’s better for everyone. Diversity & InclusionAt Howden we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances.Permanent
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In November 1994, David Howden founded a business that was literally the smallest insurance broker in the world. It had no clients and no track record. But it did have five things:
Equity ownership – the people doing the business, owned the business
A minority external investor with a long-term outlook
A product specialty
3 friends (and a dog)
A commitment to building a business with independence enshrined in its fabric
Today, the business has a global footprint of more than 14,500 employees in 50 countries spanning Europe, the Middle East and Africa, Asia Pacific and the Americas. For the FY22 our Group’s organic growth was 19%, our revenue exceeds (USD) $2bn, and we handle $30bn in written premiums for clients.
Howden Group is an independent, global insurance group headquartered outside North America, comprising:
Want to see what kind of organisation Howden Group is? Click here
to learn about what makes us who we are.
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