Collections Advisor

About Our Client The organisation is a well-established entity in the Financial Services industry, boasting a team of over 500 dedicated professionals. With a national reach, they pride themselves on their quality service and customer-centric approach, making them a leader in their field.
Job DescriptionManage customer accounts and ensure timely debt repaymentDevelop and maintain positive relationships with customersProvide excellent customer service, addressing inquiries and resolving issues promptlyWork within a team to meet and exceed collection targetsAdhere to company policies and industry regulationsProactively identify opportunities to improve collection processesCollaborate with other departments to ensure smooth operations The Successful Applicant A successful Collections Advisor should have:Experience in a customer service environment, preferably within the Financial Services industryExcellent communication and interpersonal skillsStrong problem-solving abilitiesProven track record in debt collectionKnowledge of industry regulations and guidelines What's on OfferSalary £20,500 per annum OTE up to £35,000A supportive and professional work environmentOpportunities for professional development and growthCompetitive holiday leaveUnique opportunity to join a leading company in the Financial Services industryWe encourage all qualified candidates to apply and look forward to welcoming our new Collections Advisor to our team.
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