Coach Scheduler and Administrator

Salary – £27,000 to £29,000 dependant on experience. About us:Daish’s Holidays is an award winning, family owned and operated company with 45 years of history in providing the best value coach and self-drive breaks in the UK. Daish’s now owns and operates 12 hotels in some of the most popular UK destination along with a fleet of 35 Coaches which offer pickups from a variety of locations in England and Wales. While we’ve grown a lot in our 45 year history, our core values have never changed and we pride ourselves on delivering our core values of providing clean and comfortable en-suite accommodation, live nightly entertainment, an enjoyable half-board dining experience and great customer service. Daish’s is routinely recognised within our Industry for providing excellent customer service and its why so many of our customers return time and time again – many enjoying multiple trips each and every year. The RoleWe are currently recruiting a Coach Scheduler to join our friendly and busy team based in Bournemouth. You’ll be responsible for: Scheduling coach drivers to cover routes across the UK, to ensure efficient and cost effective planning. Ensuring scheduling is within daily and weekly driver hours and remains fully compliant with regulations.Working with the transport team to ensure vehicles are available for inspection/maintenance in accordance with the company’s inspection schedule. Day to day driver management including dealing with late passengers/delays, sending pick up lists and booking of driver accommodation. Management of driver holidays. Working with our call centre to advise agents/customers of short notice delays/changes.Be on call one weekend in three to provide support to drivers and the wider business. Ability to work with a variety of stakeholders ranging from drivers to hotel managers. The role is full time, based in our Bournemouth offices. The coach management work on a rota shift basis to ensure cover to support the drivers and business needs. The role is predominately office based, however travel to our hotels may also be required.
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