Cloud Support Engineer

The company: A globally successful AWS partner is looking for 2 Cloud Support Engineers to support them in the development of a 24/5 service for customers in the APAC region. This company have been going from strength to strength and receives both backing and business
opportunities from AWS itself. They are not only certified as a ‘Great Place to Work’, but they emphasise a great work-life balance and aim to help you progress personally and professionally. The role: In this role, you will provide support for the AWS platform using Windows Server, Active Directory, and the Microsoft 365 stack. You will provide comprehensive support to customers, resolving issues and ensuring platform optimisation. You will proactively
manage system monitoring and collaborate closely with the head of infrastructure and head of support. Training and progression: This company are an AWS partner and therefore have a duty to keep its team members fully trained and certified. Over the year, you will achieve your AWS Associate Certifications (if you don’t already have them) or something more advanced if you have already
completed this. In terms of progression, there is a range of routes, but they want you to follow your passion. Team members have become developers, architects and managers in the past, and there is no limit to where you can go! What this team can offer:
Technical Leadership: You’ll have the opportunity to serve as a key technical point of contact for AWS and OS.Design Influence: Collaborate with the Head of Infrastructure to shape and maintain client environments.Responsibilities: Engage in server administration, thorough documentation, and direct client interactions for problem-solving and advisory purposes.Supportive Environment: We’re committed to your success and offer a nurturing atmosphere that fosters professional growth. Key skills required:
Microsoft Operating Systems, security and network protocolsWindows Server (##########2)Active Directory, Group Policy, RDS, IIS, SQLKeen interest in AWS Cloud technologiesNetworking (DNS, IP Routing)Excellent customer service skills Benefits include:
Additional annual leaveCasual dress codeCompany eventsOn site parkingRemote working optionsCertification and trainingSupportive family-friendly environmentAnd more Permanent/ Night Shift Pattern/ 4 on 4 off/ Training will be daytime and in office at the beginning/ Shift allowance included in salary/ Monday - Friday Next Steps?If you would like to know anything more about this role or even just want to hear what other Infrastructure, Cloud and Security positions I have that may also be a good match for you then please apply to this advert/ or catch
me on LinkedIn "Hayley Bee You must be fully eligible towork in the UK to apply to this position and be able to travel into office on occasion
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