Cloud Platform Engineer

Standing still is not an option in the current world of Insurance.
Tokio Marine HCC (
TMHCC
)
are one of the world’s leading
Specialty
Insurers. With deep expertise in our chosen lines of business, our unparalleled track record and a solid balance sheet, TMHCC evaluates and manages risk like no one else in the industry. Looking beyond profit, empowering our people and delivering on our commitments are at the core of our customer values, and so is a desire to grow and provide creative and innovative solutions to our clients.
TMHCC is
amid
an IT
transformation and
is shifting towards a Product-centric operating model whilst increasing the maturity of the IT Service Management capabilities.
This new role
will
be a crucial
part of the team
,
facilitating
positive change to the TMHCC
organisation
,
managing our
data centre
and developing our cloud capabilities based on industry best practices.
The successful candidate in this role will be
an individual with a
customer-centric
focus and a passion for technology.
They will
relish the opportunity to change the culture
within their
teams
and
the wider IT teams
to support this vision
.
Job Purpose:
The Cloud Platform
Engineer
role
is
critical
in
Tokio Marine
HCC
International’s (TMHCCI)
journey to a more mature cloud.
The position will
use automation workflows to simplify and streamline
infrastructure provisioning and configuration
within our estate.
Implementing continuous improvements to our guardrails and policies to deliver stable, resilient and secure cloud solutions.
This role
will interact with various IT teams across TMHCC
, focusing
on supporting and developing
the TMHCCI cloud offering
within an Azure-first strategy
.
They will c
hampion
Cloud, A
utomation and
Infrastructure as Code (I
aC
)
for deployment,
development,
project and support processes
within TMHCC
.
The
Cloud Platform
Engineer
rol
e requires strong technical skills
(including experience in IaC), a passion for the cloud, a continuous development mentality,
and
the
driv
e to make the Cloud Platform Team the centre of
excellence
(CoE)
for Azure
across TMHCC
.
The individual must have experience working with global infrastructure and possess a team-first mentality whilst adhering to internal
processes
with the ability to manage business critical issues
.
Key Responsibilities
:
Strong experience with
automation
(on-
premises
and in the cloud)
using
–
Terraform,
PowerShell
, and Azure DevOps.
Experienced in working in an Agile / DevOps environment.
Hands-on technical work
for p
roject implementations, upgrades and time-critical operational issues
.
Ensure that best practices are used for managing
cloud-based services' availability, resilience, and security
, working with TMHCC corporate security function
(for example, using the Azure well-architected framework)
.
Build and deploy solutions with a
‘cloud
mindset
’ -
incorporating cost management, resiliency and
optimisation
.
Focus on strategic improvements for the Company’s cloud operational processes and frameworks
– delivering against Microsoft & CIS best practice guidelines
.
Close working relationships with the development teams for the implementation of new
pipelines,
functionality, services and systems.
Ensure all changes are fully documented and that the release processes are followed
.
Work with the Cloud
Platform Lead
to deliver ongoing cloud services vision, enable innovation, and seek to leverage IT trends that can create business
value.
Our principal cloud vendor of choice is Microsoft Azure, though we embrace the ability of a multi-cloud approach.
Managing and maintaining knowledgebase and system documentation.
Handle additional related projects as necessary.
Performance Objectives:
Work within a team to create and support
cloud patterns, guardrails
and
Azure (and AWS) processes
as needed.
C
hampion
Cloud, A
utomation and
Infrastructure as Code (I
aC
)
for deployment
.
S
implify and streamline
infrastructure provisioning and
configuration.
Skills and Experience Specification:
Strong knowledge of
all aspects of
A
zure (including Azure Site Recovery,
Regions & Zones,
DNS,
V
irtual
M
achines,
N
etworking,
S
torage,
cost management
, etc.)
.
Azure DevOps
, Terraform
and
PowerShell skills
; with the a
bility to understand existing
pipelines &
scripted solutions, write re-usable and well-written efficient code
utilising
functions and parameters.
Ability to create reports using PowerShell
or PowerBI
that query disparate systems and turn data into usable information.
Use REST and third-party
APIs
to configure and query systems
.
Demonstrable experience working in
a
Cloud Platform
Team supporting
primarily Azure
– but also AWS
and
on-
premises
infrastructure
.
Experience with source and version control and an understanding of git workflows
.
Practical knowledge of ITIL application processes and implementation
(
preferably with ServiceNow
)
.
Knowledge of server operating systems, with an emphasis on administration of Microsoft Windows Server and associated applications such as Active Directory and DNS.
Ability to solve technical
or operational problems and evaluate options based on relevant information, resources, well-rounded experience, and knowledge
.
A self-starter/motivator
with
a proactive and forward-thinking mindset
and a
desire to
understand new technologies and
offerings.
Useful:
Experience with CI/CD systems
.
Azure or AWS qualifications
.
K
nowledge of Ansible for automation and configuration management
.
Hands-on, collaborative approach with a strong focus on knowledge sharing, documentation, and general service management.
Good verbal and written
communication
skills.
Attention to detail, good analytical and
interpersonal skills
.
Ability to recognise and report
upward
on areas for improved efficiencies and productivity.
Able to help and guide team
members
and other teams across the wider IT department.
Knowledge of the Insurance Industry
Willingness to travel to Houston and Europe as required.
The successful candidate may be required to occasionally w
ork beyond scheduled hours as required
-
providing
out-of-hours
support in incident situations
or working with international teams.
What We Offer
The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package. We are a successful, dynamic
organisation
experiencing rapid growth and
seek
energetic and confident individuals to join our team of professionals. The Tokio Marine HCC Group of companies is an
equal-opportunity
employer. Please visit www.tmhcc.com for more information about our companies.
The Tokio Marine HCC Group of companies is an
equal-opportunity
employer.
Please visit
www.tmhcc.com
for more information about our companies.
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