Client Services Advisor

This is an exciting opportunity for an enthusiastic sales driven, individual with exceptional customer service skills to join our expanding Client Service Advise Team. This varied role involves upselling, resolving queries and managing inbound calls.As a Client Service Advisor, you will need to:Manage inbound calls, liaising with customer and clients; cross selling and upselling the full range of Chancellors servicesBuild strong client relationships and consistently provide exceptional client serviceHave a polite and confident telephone manner and be able to communicate details effectivelyGenerate business opportunity referrals and book appointments where necessary for Chancellors Group officesHandle first line enquiries in accordance to company policy and escalate to the relevant department where required.Ensure branch teams and regional managers are briefed on matters that arise where further action is neededThe ideal candidate will:Have excellent communication skills both spoken and writtenBe motivated and enthusiastic at all timesBe able to work effectively within a teamHave previous sales or customer service experienceDisplay high standards of service and presentationDemonstrate the ability to hit and exceed targets.Have a pro-active and can do approachStay calm and positive under pressureIn return, you can expect to receive:Continuous exciting career and personal development opportunitiesCompetitive salary packageUncapped commission opportunitiesAnnual incentive trips for our top performersFull training and development from Company Directors with regular mentoringA paid day off for your birthday after successful pass of probationIncreasing holiday entitlement from 2 years’ service
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