CLIENT SERVICES ADMINISTRATOR

Client Services Administrator -Near Devizes £negotiableMy client, is looking to recruit a client services administrator to work at their modern site in Wiltshire. Reporting into the client services manager, the successful client services administrator will be working as part of a small client services team supporting the regional sales managers ensuring excellent service levels are met.
This is initially a maternity cover role.
Key Responsibilities: -
Input all customer orders accurately onto Filemaker and SAP and liaise with Shipping and Warehouse to ensure follow through in line with customer expectations.
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Ensure all customer records and packing specifications are up to date and accurate on the system as advised by the sales account manager.
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Regularly update the delivery schedule collating deliveries from suppliers (orders, stocks, samples etc.
to minimise haulage where possible and advising sales accordingly.
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Ensure supplier pricelists are maintained, up to date and accurate as negotiated by management on spreadsheets and file-maker.
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Build strong working relationships with the Regional Sales Mangers and client contacts in the US, United States -
Deal with customer accounts, queries, complaints, general enquiries
Key skills: - Previous Sales Administration experience - Excellent communication and attention to detail - Excellent IT skills , ideally SAP experience or similar - Export experience helpful but not essential - Understanding of US market, helpful though not essential - Supplier contact experience - Ideally a food, drink, pharmaceutical background
This role would suit a person that has previously worked as sales coordinator, sales administrator, customer service advisor, client service administrator, account coordinator, account administrator and is commutable from Trowbridge, Chippenham, Calne, Melksham, Devizes
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