Client Executive

The role in a nutshell:
As a Client Executive you will be responsible for managing client relationships and executing digital strategies across a variety of categories, predominantly through the Amazon platform. Your role will be centred around building long term relationships with our clients, advising and executing marketing strategies based on agreed commercial targets.
A bit about us:
Toucan is a full-service Amazon agency (based in the UK & NAM) and an advanced Amazon Advertising partner that supports brands to accelerate their businesses globally. We specialise in Amazon strategy, Sponsored Advertising, programmatic DSP advertising and content creation (static and video).
We are proud to say that we are working with some of the biggest brands in FMCG, grocery, sports nutrition, healthcare and beauty, just to name a few. We handle Amazon revenue in excess of £100M globally, and this is rapidly growing.
You will be:
· Working with clients on their Amazon marketing/sales strategy [Vendor Central and Seller Central]
· Implementing effective product launches on Amazon
· Managing client budgets and running Amazon Advertising campaigns in line with agreed KPIs
· Liaising with Amazon Vendor/Seller Managers
· Reporting on sales, marketing campaigns and account performance
· Supporting brands on their launches into other Amazon territories
· Regularly meeting with clients
· Networking with clients and industry members to gain new leads and opportunities
· A fun and friendly person to have in the office
Skills/Requirements:
· University degree or relevant business experience
· Previous client management experience
· Confident and ambitious candidate that enjoys networking and building strong relationships
· Hardworking, flexible and has a can-do attitude
· Good working knowledge of Microsoft products; Excel, Powerpoint, Word
· Excellent organisational skills and an ability to work in both a team and individually
· High-energy and self motivated
· English or German Speaking
By joining Toucan, you will:
· Get you birthday off every year!
· Have the option of an annual travelcard loan
· Receive comprehensive and ongoing training and development
· Be part of a rapidly growing agency, with the opportunity to shape your role
· Gain an in-depth understanding of ecommerce and the way Amazon operates
· Be part of a successful and dynamic team with a friendly and entrepreneurial culture
· Impact the wider business performance with visible results
· Benefit from our flexible working policy. We offer a mix of home and office working and give everyone the option to work flexibly
· Have access to our brand new office in Westfield shopping centre, complete with panoramic city views, free fruit, shower & bike storage and a wraparound terrace
· Get to attend regular team social events and trips
OUR VALUES
Here at Toucan, we take our company values seriously.
CURIOSITY
· We foster personal development
· We are always learning
· We constantly ask questions
· We want to continuously improve ourselves, the company and our client’s business
AMBITION
· We want to succeed
· We set high targets for ourselves, our team and the company
· We give 100% to everything we do
ENTREPRENEURIAL SPIRIT
· We use our initiative and try to find solutions first
· We figure out new ways of doing things
· We innovate
· We don’t accept the status quo
· We always look to add value
PEOPLE FIRST
· We are authentic – we our ourselves
· We respect other’s time
· We support each other’s lives outside of work
· We treat everyone as an individual and respect their differences
· We get to know the people we work with
· We don’t operate a one size fits all policy
COLLABORATION
· We are one team – we unite to deliver results
· We have a positive attitude – it’s contagious
· We motivate others
· We boost others
OUR EQUAL RIGHTS POLICY
It is our policy not to discriminate against our employees based on their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability or age, pregnancy or maternity or trade union membership or the fact that they are a part-time worker or a fixed-term employee.
Job Types: Permanent, Full-time, Graduate
Benefits:
Casual dress
Company events
Company pension
Employee mentoring programme
Flexitime
Sick pay
Work from home
Schedule:
Flexitime
Monday to Friday
Supplemental pay types:
Bonus scheme
Performance bonus
Ability to commute/relocate:
London: reliably commute or plan to relocate before starting work (required)
Education:
Bachelor's (required)
Work Location: Hybrid remote in London