Client Advisor

Reporting to our Boutique Director, our Client Advisor position is our key connection to the client. Acting as an ambassador for the brand, our Client Advisors leverage the values of CHANEL to create desire. This is a role that combines teamwork and an entrepreneurial spirit in recruiting clients and building trusted, professional and long-lasting relationships.What impact you can create at CHANELFurther the brands growth in the Watch & Fine Jewellery space by acting as an ambassador for the brandBy understanding who the potential CHANEL W&FJ client is, proactively seek to grow awareness of the beauty and efficacy of our W&FJ productBy working collaboratively with our Fashion Division, there is a huge opportunity to convert a large and loyal CHANEL fanbase to our W&FJ productBy sharing your expertise, while also learning from the experts around you, you have the opportunity to enrich your knowledge and capabilities while also enriching your colleaguesBy acting as a true team player with a full contribution to the operational and administrative aspects in support of the boutique and your colleagues, you can create a positive business environmentYou are energised byThe Client Advisor is expected to show entrepreneurship in order to maximise sales, with the agreement and support of the Boutique Management.Taking initiatives and combining a strategic and spontaneous approach will be key for building a strong and personalised client relationship.Mapping out, networking and reviving dormant accounts are the core of the business development.Propose an action plan to attract identified VIPs to visit Bond Street Jewellery Flagship.Offering an ultimate customer ‘concierge’ service at all times, as well as nurturing the relationships with the clientele are critical to delivery.Having total knowledge of not just CHANEL product, but also having a deep appreciation of the wider Watch & Fine Jewellery market.What you will bringIntegrity and professionalism are core values at Chanel Fine Jewellery. The Sales Advisor is expected to remain professional, presentable and well-groomed at all timesA global point of view and an open mind who can relate to various culturesEstablished network, mainly local, and trusted advisor of high-net-worth individuals, with a proven track record of client treatmentA contributor to both local and global communities with an ability to acquire clients in an emotionally intelligent and sophisticated mannerVery strong and thoughtful personal relations skills with clients as well as team membersCuriosity for culture, the arts and current affairs.Demonstrated track record of acting as a contributing member for a sales team in a Watch & Fine Jewellery environmentWhat Chanel can offer youDelivery of excellence in an environment that places long term success of CHANEL and its people at its forefrontAn inclusive approach to utilising the diverse range of personalities and competencies at CHANELAn environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth Benefits at CHANEL
Our employee ben
e
fits have
been created to support you across your professional and personal life by offering you:
Physical Wellbeing: Private Medical Insurance
covering pre-existing medical conditions
and ability to add family members,Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or
accessories
Financial Wellbeing: Pension, Life Assurance and Retail Discountsacross multiple retailers including Supermarkets, Gyms, Days Out and 100’s
more
Mental Wellbeing: Employee Assistance
Programmes
and Other Support Lines
Platforms: Multiple Platforms to support across Wellbeing
Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
Employee Recognition: Service Awards
Programme
offering CHANEL Products, Retail Vouchers and Additional Holidays across
milestones
*Benefits are eligibility
dependant
and subject to change at any time
At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. Chanel is a world leader in creating, manufacturing
and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare,
Jewellery
and Watches. Founded by Gabrielle Chanel in 1910, the House
remains
dedicated to quality
craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
As an independent company, its core values
are grounded in:
Exceptional creation and client experience
Nurturing human potential
Having a positive impact – on people, the
environment and communities around the world.
As part of this, the House promotes arts,
culture
and
creativity, while investing significantly
in key areas including research & development, sustainability, and
innovation.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit
from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all,
grounded in
the belief that diversity is essential to the success of the organisation and its people.
Chanel remains
committed to rewarding people competitively, as well as
offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
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