Client Advisor/Senior Client Advisor | Media & Entertainment

Division: Media & Entertainment (Commercial): SWEVMA fantastic growth opportunity for a confident and commercially aware Client Advisor or Senior Client Advisor to join our specialist Media & Entertainment team, working for one of the UK's largest independant brokers.As a Client Advisor, you’ll be given responsibility for managing your own book of business within our successful and expert Media & Entertainment Team in Twickenham who provide specialist insurance solutions to a large portfolio of clients from the sector.What you'll doYou’ll be the first point of contact for your clients and will use this to build and manage key relationships. You’ll gain exposure to all aspects of managing your own portfolio of Media & Entertainment clients, through to building new business opportunities.On a day-to-day basis, you will:Handle media production-specific policies such as: Advertising Agents Indemnity, Commercial Producers Indemnity, Agency Wraps & Death & Disgrace policiesBe the first point of contact for your media clients, through careful and tailored communicationManage policy renewals & MTAs with confidence and accuracyWork efficiently on achieving team objectivesAssist in handling a book of media accounts with policies such as: Commercial Combined, Professional Indemnity, Cyber, Management Liability, Motor Fleet, Travel etcThe Media & Entertainment Team has big growth ambitions in this sector which provides opportunities to develop as an individual in areas that traditional broking may not offer.Whilst you’ll be based in our Twickenham office, you may occasionally be asked to attend external client or insurer meetings with other team members. Also, due to the nature of the work/ productions, some out of hours working will be required. It’s therefore essential that you are able to offer a degree of flexibility around your core hours.What you'll needYou will have built up some great experience within a Commercial insurance setting and be looking for your next career move together with a fresh and interesting challenge.Must Haves:A natural and enthusiastic communicator with a strong customer service ethos, you’ll be confident:Previous Commercial insurance experience and a solid technical understanding of Commercial products is essential. Any experience within the media industry Media would be beneficial but is not essential.Organisation, accuracy and attention to detailPassion, energy and a strong customer service ethosEffective, confident & considerate communication and an ability to adapt your communication style accordinglyIntuitive thinking and confidence with decision makingStrong IT skills – ideally using Acturis (not essential)Have a Cert CII or a genuine interest in achieving and continuing developmentIdeal, but not essential:Previous insurance experience within the M&E sectorExperience of using ActurisWhilst we welcome all the usual things; professionalism, accuracy and technical ability, we also look out for personality, team fit and someone who is able to make a really positive difference to the team and wider company.What you'll receive in returnYou’ll thrive on being challenged in a role that provides balance and reward in equal measures and, in return, you’ll benefit from:A generous annual salary, reflective of your experience and commitmentA rewarding role within a supportive and fun working environment for a company with an exceptional industry-wide reputation for training and developmentAnnual Profit Share BonusHybrid Working (applied after qualifying period)Holiday entitlement 25 Days +BHHealthcare Assistance + Group Life AssusranceFully funded CII pathway (including Membership, Study Materials, Exam Entry and paid study leave) plus achievement awards and bonususEmployee Assistance Programme including GP consultations, health checks, mental health support + financial signpostingCycle2work scheme & Season Ticket LoanFree eye-tests through SpecsaversLong service awardsOpportunity to participate in our proactive Corporate Social Responsibility programme, including fundraising for local projects and regular support for local food banksFun company events and opportunities to socialiseWeekly fresh fruit deliveriesOffice close to Burgess Hill station and local shops/amenitiesDaily Dress-DownWho you'll be working forWe are a family-friendly company and are proud of putting our staff at the very core of who are and what we do. By championing training and development, we aim to get the best out of everyone we work with by going above and beyond and being:One of the UK’s largest Independent Insurance BrokersInvestors in People Gold Award holdersA CII Chartered BrokerA Top 5 Broker to work forA people centric company with strong valuesA company that actively encourages and sponsors continual personal and professional developmentOur delivery of high quality, bespoke services is backed by our core values: Service, Independence, lntegrity, People and Joined-up thinking and we look for people who can demonstrate these consistently.ApplyA role with Sutton Winson will offer you the opportunity to learn and develop, progress and succeed, as well as work with a great bunch of people in a relaxed and supportive environment!Apply today if you think Sutton Winson could work for you.Equality & Diversity CommitmentSutton Winson Ltd recognises and encourages the values that diversity brings and are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, race, colour, nationality, ethnic or national origin, age, disability, sexual orientation, gender reassignment, religion or belief, marital or civil partner status or pregnancy and maternity. We therefore positively encourage applications from all suitably qualified and eligible job applicants.
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