Client Account Manager

Inclusive Consulting is delighted to be partnering with our financial services client in Cardiff during their search for a confident and supportive Client Account Manager to join their team.
In this role, you would lead a team of 6 as they reconcile a variety of accounts and provide claims information to insurance clients, while taking a more direct hand in complex matters. You will provide support and motivation, and will lead on the professional development of your team.
Reporting to the Head of Client Accounts, you would have personal responsibility for escalating and resolving concerns with Client Accounts systems, and would work to smoothen processes wherever possible.
This role would suit an organised individual with demonstrable management skills and experience in a financial position. You will need to have excellent communication skills as this collaborative role will see you liaising with clients and customers, and building relationships with individuals across the business.
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