Claims Team Leader (Italian Speaker)

A City based insurance broker seek a Claims Team Leader. You will be handling a mix of direct and reinsurance Non Marine claims and applicants will ideally be fluent in Italian. A good knowledge of ECF will be advantageous.Duties and ResponsibilitiesProcessing and monitoring claims, dealing with accounting issues and client enquiresBroking claims files into the market, negotiating with insurers and loss adjusters to ensure best settlement for the client using the required systems: ECF, Class, Xchanging, DA SATSReconciling paid claims to bordereaux (proficient use of Excel required)Dealing with Bureau / enquiresCollection of claims funds via XCSSettlement of reinsurance claims funds via LORSUpdating paper files and electronic dataPreparation and processing of Coverholder and Third Party Administrator claims bordereaux for presentation to the Lloyd's MarketPreparation of triangulations and other statistics. Administering and analysing claim reports for Brokers within the companyInterpreting and assessing policy coverageManaging diaries to ensure claims are handled proactivelyMaintaining required records, reports, and files in an organised manner and present these to senior management as and when requiredLiaising with the broking team, accounts department and senior managementEnsure claims data is entered accurate, timely and correctly on both internal and external systems.Ensure a monthly payment is made to the Market regarding all claims are collected timely.Production of monthly statistics on allocated facilities, as well as understanding of the performance of the facilities responsible for.Hold monthly meetings with the relevant brokers to discuss the relevant facilities and an any issues arising on these.Resolve queries raised by the account department to resolve unallocated cash or other account issues.Raise any concerns with the performance of the binder, including any of the associated parties, in a timely manner in the first instance to the Head of Claims.Processing of treaty and facultative claims settlements on ECF and LirmaHolding regular meetings with the claims team, key underwriters and loss adjusters and raise any relevant concerns to the Head of Claims.Discussing ideas to improve procedures and workflow with senior managementMentoring and training junior resourcesAllocating the workload among the claims team members to insure the highest productivity As true market specialists we work in partnership with our candidates and clients, delivering unrivalled market knowledge and insight. Driven by our passion to become the partner of choice we offer tailored advice and guidance...
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