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Claims Negotiator

Claims Negotiator

Posted a month ago

To manage an individual caseload of motor vehicle claims.
Analyse and review cases to identify the maximum possible amount of cash that can be recovered for each case, whilst ensuring compliance with insurance industry rules and agreements.
Contact insurance companies to negotiate and reach agreement for the settlement of each case, negotiating as far as possible the maximum amount of cash collection.
Make contact with customers and suppliers to resolve queries and challenges that might be raised by the insurance companies.
Build effective and robust relationships with third party insurance providers and legal agents to help support the recovery of costs.
Input and record accurate information on the ICT system.
Operate in accordance with company standards and procedures.
Be highly productive achieving individual recovery targets and contribute to team targets.
Suggest, where applicable, ways to improve the business, particularly reporting to Team Manager where there are regular difficulties or barriers to recovery of income.
Responsible for self-development.