Claims Associate

Eastern Shore Associates is a 100% employee owned, client-focused agency that is recognized as a trusted insurance advisor in our communities. We value long lasting relationships with our clients, built on a commitment to excellence, continual improvement and a high standard of customer service.POSITION DESCRIPTION:We are seeking a full-time Claims Associate to support our personal and commercial insurance teams. The candidate will be responsible for various clerical functions. RESPONSIBILITIES:Handle incoming claims phone calls and report to various carriersProcess claims payments and updates in agency management systemFoster and maintain a professional working relationship with co-workers, clients, and carrier personnel.Successful Candidate QUALIFICATIONS:Valid New York Property & Casualty license preferred or must be able to pass state insurance license exam.Prior customer service experience of at least one (1) yearHigh School DiplomaStrong communication and listening skillsAbility to maintain professional and courteous communication at all timesAbility to multi-task, prioritize and manage time effectivelyAccountable, organized and with a keen attention to detailAVAILABLE EMPLOYEE BENEFITS:Employer-funded retirement stock plan (Employee Stock Ownership Plan)401KTerm Life Insurance, employer-fundedHealth InsuranceVision InsuranceDisability InsuranceFlexible Spending Account (FSA)Health Savings Account (HSA)Education Incentive ProgramGrowth potentialCOMPANY DESCRIPTION:Headquartered in Fulton, Eastern Shore Associates (ESA) is a Trusted Choice® agency and a 100% employee owned ESOP (Employee Stock Ownership Plan) company. ESA works with more than 30 insurance companies and offers a full range of business and personal insurance, including property, liability, automobile, recreational vehicle, farm, worker’s compensation, bonds and life insurance. Eastern Shore also meets the insurance needs of many New York municipalities, schools and emergency services.Eastern Shore Associates, esainsurance.com , is an independent agency with offices in Camden, Fulton, Liverpool, Pulaski, Walworth and Waterloo.
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