Civil Enforcement Officer

Do you enjoy working outdoors and helping people, and have great customer service skills?If so, we are currently recruiting Civil Enforcement Officers to join our growing team. Working across Crawley, you will be patrolling streets and car parks issuing parking fines where necessary, and providing advice to members of the public. You’ll be ensuring safer streets and reducing traffic congestion, making Crawley a safer place to live and work.A passion for high standards of customer service is key as you will be dealing with members of the public, sometimes in difficult situations, and working alongside colleagues as the face of the council in the community.You will have excellent communication skills, a passion for customer service, and enjoy working as part of a dynamic team. Experience of civil enforcement is an advantage, but not essential as full training will be provided. This is a fantastic opportunity to start or develop your career in civil enforcement and parking.You will spend your day mostly outside, in all weathers, walking long distances therefore you must be physically able to carry out the duties of the role. You’ll be working a 37 hour week as part of a rota, including weekends and Bank Holidays so flexibility will be essential.We offer a generous employee benefits package with a range of discounts, benefits and wellbeing incentives to suit everyone.Additional informationWorking hours will be on a rota basis and include regular weekend and Bank Holiday working for which a 14% enhancement will be paid on top of the basic rate of pay.Full uniform and training will be provided.The post holder must have a full and current UK manual driving licence and be able to use suitable alternative methods of transport throughout the borough.Satisfactory clearance of a standard disclosure and barring (DBS) check is a condition of your employment.Employee benefitsWe offer a generous employee benefits package , with a range of discounts, benefits and wellbeing incentives to suit everyone.Our way of workingOur shared values and behaviours
reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match.Safer recruitmentCrawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.How to applyClick the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form.For an informal conversation or further information regarding the role, email ##### , Parking Services Manager or call on 01293 438160.
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