Civil Enforcement Officer

You will be responsible for observing and enforcing parking controls in a fair and consistent manner in accordance with the regulations laid out in the Traffic Management Act 2004, Traffic Regulation Orders (TRO's), associated legislation and locally determined procedures.You will be expected to carry out enforcement both on street and in off street car parks either on foot or as a member of a mobile team. You may also be responsible for cash collection from pay and display ticket machines and disc dispensers. There is also involvement in enforcement of Dog Fouling and Littering in line with the relevant Acts.REQUIREMENTS OF THE JOBRecent experience of working with information technology and experience of dealing with difficult and irate customers is essential. You must also have good communication skills and be confident when working under pressure and in confrontational situations. You must be able to meet the physical requirements and demands of the post and must be able to drive.This role requires shift pattern working, including weekends, Bank Holidays and evening work. Weekend enhancements are payable.This post is subject to a Disclosure and Barring Service check.INFORMATION AND BENEFITSNorthumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!Northumberland County Council's (NCC) vision is To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive.For further information about working for NCC, please visit our website here .Why choose us?We have some outstanding benefits to offer you, including:26days annual leave plus public/bank holidays, rising to 31days after 5 years of service (pro rata for part-time employees)Automatic enrolment into the Local Government Pension SchemeFlexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)Local government discount schemes available to all employees with offers at local businesses along with various national brandsCommitment to work/life balance offering flexibility through various schemes including job sharing,flexible working, term-time only, and compressed hoursCar leasing schemeStaff networks - run by staff, for staff, providing opportunities for peer networking, mutual support, staff development e.g. Apprenticeship, Armed Forces, ASD, Enable (disability), LGBT+, Menopause, Mental Wellbeing, Racial EqualityFurther informationPlease note that this is afull time positionbut applications on a secondment or part-time basis would be considered for the right applicant. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here .We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email #####
or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format,please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.For those with speech difficulties or hearing loss: Text relay service
dial 018001 01670 623930Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications
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