CICSO Lead Engineer - Permanent

Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents
Respond to specific hardware or application requests.
Participate in Telephony / Videoconferencing Projects
Assist the operations teams on an ad hoc basis.
Ensure the MCO of the Telephony and Videoconferencing infrastructure.
Management of local team and sharing of skills.

CISCO Lead Engineer
Duration: Permanent Role
Location: ONSITE (Portsmouth, Stevenage, and Newport)
This is a on-site role based at Portsmouth, Stevenage, and Newport.
Travel between the sites will be required.
You will ideally have had previous experience as a communication Engineer
Salary: £45,000 - 55,000 per annum plus benefits, perks, and Healthcare options! Our client has an unlimited training budget for any external certifications you wish to achieve.
My client is a global IT consultancy who are currently looking for a seasoned CICSO Lead Engineer. This is a permanent position and represents a unique opportunity for someone to enhance their digital consulting career.
About the job you're considering
This is an on-site role based at Portsmouth, Stevenage, and Newport. Travel between the sites will be required. You will ideally have had previous experience as a communication Engineer
Your role
Resolve Level 2 and 3 Telephony / Videoconferencing Oriented Incidents
Respond to specific hardware or application requests.
Participate in Telephony / Videoconferencing Projects
Assist the operations teams on an ad hoc basis.
Ensure the MCO of the Telephony and Videoconferencing infrastructure.
Management of local team and sharing of skills.
Your skills and experience
Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx.), Webex, and Cisco video conferencing (endpoints, TMS, Pexip ...)
Knowledge of VMware Suite and vSan
Storage Knowledge of Kurmi, Telsica, PeterConnects ecosystems
Good knowledge of SIP/H323 protocols and WAN/LAN and security as well as system administration and PC environment would be a plus.
Team Management/ People Skills.
To apply please click the "Apply" button and follow the instructions.
For a further discussion, please contact James Money on 07441 920 861

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