Chief Technology Officer IT · Manchester, Wirral · Hybrid Remote

About Oh PollyFounded in 2015, Oh Polly creates high-quality, innovative designs that are trend-driven, meeting our customers’ needs in an ever-evolving market without compromising on our global responsibility and ethical values. Our business model is social first, centred around our industry-leading Instagram and Facebook accounts. 2020 saw the launch of Bo+Tee, Oh Polly’s much-loved gym and activewear brand, followed by the launch of Neena Swim in 2021, focusing solely on stylish swimwear. Fast forward to 2024 and we now have a combined following of over 10 million across the brands, selling products in almost every single country around the world. Operating via offices in Glasgow, Liverpool, London, Los Angeles, Dhaka and Guangzhou, the business has over 400 employees in the UK and 1500 directly employed worldwide. As we continue to expand our global presence, we are looking for talented, driven, and ambitious individuals to join the Oh Polly team! Here, you can expect an environment to flourish, develop and take your career to the next level.The Role:We are seeking an experienced and ambitious Chief Technology Officer to lead our Technology team. You will provide technical leadership across all aspects of the business, as well as being responsible for developing and implementing technology initiatives across the organisation. You will drive the strategy and design of solutions at the forefront of disruption, change and growth in the eCommerce market.Reporting directly into the CEO providing expert leadership as the organisation targets the next phase of substantial growth.
Working with the board of directors to set the technology strategy for the next 3 years. You will design a technology, automation, and data strategy, building a blended team of in-house and outsourced resources. You will be responsible for the horizon scanning, sourcing, and procurement of technology & partner suppliers, domestic and international, ensuring the business’ technology portfolio remains competitive in a rapidly evolving sector. Review existing set up to ensure best performance & growth. Identify tech solutions to help drive the business to support rapid growth. Work towards establishing corporate governance rules. Identify and conduct reviews of 3rd party products for future integration into tech stack to improve KPI’s (average order value, conversion rate, order frequency). Manage and implement policies relating to PCI, GDPR and Data across the organisation, to minimise or eliminate risk and maintain insurance requirements. Manage the Development, Ecommerce and IT teams through daily stand ups, goal setting and monthly reviews. Work with wider business stakeholders ensuring clear channels of communication, keeping all parties informed of strategy, changes and updates. Implement change quickly in an organised way. Oh Polly is online only, B2C ecommerce, operating in a fast-paced fashion environment where technology is used as a tool to leverage growth. You can demonstrate experience of leading strategy and completing technical projects/ integrations, as well as demonstrable learnings from successes and failures. Can conduct root-cause analysis and establish the real issues affecting the business. Ability to identify technology claims which are “too good to be true” and capable of probing 3rd party technology suppliers to a detailed understanding. Remains up to date on new technology advances in eCommerce or Order Fulfilment and is excited by the prospect of change. Ability to converse with and manage teams of Web Developers, IT, Data Controllers, and eCommerce at a technical level. Capable of communicating with technical and non-technical colleagues at both a high and/ or detailed level depending on the audience. Maintain constant communication with other stakeholders in the business (e.g. Marketing, Operations, Customer Service, Trade & Merch) ensuring a broad understanding of wider business requirements and sharing technical progress on a regular basis.
Skills and Requirements: Experienced as an IT director or similar senior IT leadership role. You have a deep understanding of technology and business strategy - planning up to 5 years, to support the organic growth plans. Demonstrated to drive transformational change. Experience of recruiting and growing successful teams. Excellent knowledge of Web based IT systems and infrastructure. Background in designing/developing IT systems and planning IT implementations. A strong strategic and commercial
mindset. Excellent organisational and leadership skills. Driven, ambitious and entrepreneurial in your approach.
What's on offer? 50% discount on all Oh Polly, Bo+Tee products. Salary: From - £100k Location: Either Manchester / Bromborough - With 1 day working from home. Hours: Monday – Friday 9.00-5.30 Learning and Development opportunities. Corporate gym membership. Cycle to work scheme. 25 days annual leave + an extra day for your Birthday Company Pension
This Company is an equal opportunities employerOh Polly job positions are open to all suitably qualified candidates, regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation.
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