Chief People & Culture Officer

Our mission is to power the world’s virtual sales conversations and our next milestone in that journey is to create a virtual sales advisor that performs better than a human sales advisor. We're stretching ourselves into new and exciting areas and navigating change at pace. We are now looking for a Chief People and Culture Officer to join the leadership team and help us to evolve to achieve that mission.
All candidates should make sure to read the following job description and information carefully before applying.
We’re incredibly proud of the culture that we’ve created together and we want to nurture that as we scale. We have now reached the size where we need an experienced people leader to own our people strategy, define our employee experience, embed right sized processes and manage change - allowing us to make this important transition culturally as a team of high performers, living our values and growing together.
Reporting to the CEO, the successful candidate will hold the following accountabilities:
Strategic People Leadership:
Develop and execute a people strategy aligned to business goals
Lead, grow and develop the people team
Own the people budget - ensuring the most effective use of investment
Define our Employee Experience and develop and implement the policies, procedures, and programmes that deliver on it
Talent Acquisition and Management:
Oversee the talent acquisition function
Implement strategies for attracting and retaining exceptional people
Oversee a hiring process that ensures that new starters meet the core needs of the business at that moment in time
Employee Engagement and Development:
Lead the design and implementation of development and training programmes - ensuring we develop our team at all levels
Foster career growth and advancement opportunities
Measuring employee engagement to facilitate continual optimisation
Performance Management:
Establish a consistent and effective performance evaluation processes
Drive a culture of continuous feedback and performance improvement
Implement a rewards and recognition programme that aligns with company values
Compensation and Benefits:
Implement a pay review process in line with our values
Design salary benchmarking, compensation programmes and benefits
Ensure compliance with legal and regulatory requirements
Diversity, Equity, and Inclusion (DEI):
Champion DEI initiatives and integrate them into all functions
Develop and track metrics to measure DEI progress and impact
Promote a culture of belonging and fairness for all employees
Employee Relations and Compliance:
Promote effective employee relations and conflict resolution
Ensure HR policies and practices are in compliance with relevant labour laws
Address employee concerns and provide guidance on HR-related matters
Skills & Experience
Extensive people and culture leadership experience in a fast moving SaaS business
Know how to define and lead a best in class Employee Experience
Expert communicator with proven experience leading internal communications through change
Exceptional leadership skills with ability to develop those skills in others
Experienced in building and owning people strategies from the ground up and right sizing for our stage of growth - c. 100
Diversity is incredibly important to us. Research shows how people from marginalised groups are less likely to apply for a job unless they meet every requirement. However, these accountabilities are a guide and, if you feel like this role could be for you and you don't meet every criteria, please do apply. We'd love to hear from you.
Benefits include
Medicash healthcare scheme (reclaim costs for dental, physiotherapy, osteopathy and optical care)
Life Insurance scheme
25 days annual leave + bank holidays + your birthday off (rising to 28 days after 3 consecutive years of service & 30 after 5 years)
Contributory pension scheme