Change Manager

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Every year, London Stansted Airport connects over 28 million passengers with more than 190 destinations across the globe. Part of the largest UK owned airport operator group, MAG, London Stansted Airport supports over 11,600 jobs onsite and generates around £7.75bn each year for the region.There is an exciting future ahead for London Stansted. Having already invested millions in the departure lounge and baggage system, last year we also secured approval for the next phase of growth, with permission granted to increase the airport’s capacity from 35 to 43 million passengers per year.
We’re all here on a journey ourselves, striving every day to help make air travel smoother, more seamless, connecting more people and goods with the world. As a team, we recognise the importance of what we do, supporting one another along the way. Together, we are the Journey Makers.
The role
We have an exciting opportunity for a Change Manager to join us and manage activities across the Airport to optimise outputs, climate waste and improve cycle times. This role will be responsible for leading as a PMO for airport wide projects to ensure all stakeholders are involved and managed through change effectively. This position will be accountable for developing change management strategies, engaging stakeholders, conducting impact assessments and overseeing communication, training, and resistance management to facilitate successful organisational change. You will be expected to work at a senior level to define and agree medium and long-term strategies aligned to the business objectives for continuous improvement opportunities in the landside operations directorate.
What will make you successful in the role?
This position will require the successful candidate to collaborate with other departments, successfully influencing them to improve their overall performance and therefore will require strong stakeholder management and relationship building skills. Experience of applying practical application of change and demonstrable experience of improving performance by introducing new, more efficient working practices. We are looking for a Lean practitioner with experience in multifarious sectors alongside a change management qualification is essential (a Black Belt Lean Six sigma qualification is desirable!). To be successful in this position, you will need to feel passionate about making a difference, be an analytical thinker and have operational management experience.
Equal Opportunities & Reasonable Adjustments
At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds.
We’re also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups.
As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process.
You can contact the team by emailing #####
Our Colleague Resource Groups include: Women’s Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
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