Change Business Analyst Apprentice (M&G Investments)

Change Business Analyst Apprentice (M&G Investments) What you will do in your working dayAt M&G our purpose is to help people manage and grow their savings and investments, responsibly. As a business, we are continuing to take steps towards a sustainable future, delivering better long-term solutions for our customers and clients and identifying new opportunities to make a positive impact for our environment and communities. To help us achieve our vision we're looking for exceptional people who live our values of care and integrity and who can inspire others; embrace change; deliver results and keep it simple.We will consider flexible working arrangements for any of our roles and also offer workplace accommodations to ensure you have what you need to effectively deliver in your role.We are looking for a highly motivated apprentice who is interested in working in Financial Services and wishes to pursue a career as a Business Analyst within Technology and Business Change.The role of the Business Analyst involves identifying and analysing business problems and opportunities, and then designing solutions that can help organisations achieve their goals. Business analysts work closely with various departments, including management, IT (Information Technology), finance, investments and marketing, to understand their needs and gather requirements.In Investment Change we are doing several exciting projects (often technology led), that allow M&G staff to work more efficiently, ensure that we are competing fairly and honestly through adhering to the rules set up by the regulator and most importantly helping us give a better service to our customers.Some examples of projects we are working on include a new Research Management System, which helps our professional investors get access to the best information to make their investment decisions. The successful applicant will be exposed to the different projects and will work closely with other teams within the business, to provide innovative solutions to business problems.The role forms part of the overall Technology and Business Change team, in particular the Regulatory and Sustainability Portfolio Business Analysis teamA Business Analyst Apprentice will support the delivery of the new requirements needed to deliver on the relevant project / workstream objectives. They will learn about and support completion of the documentation needed for this process. The output of the workstream will feed directly into the overall design of a proposed solution and will require close co-operation with those project team members and business users.Key accountabilities of the role:Document and record elements of the current system and shadowing existing users, effectively knowing how the system that is going to be replaced worksSupport the write up of requirements (what users require the new system to deliver)Help prepare for workshops, engaging the attendees and ensuring the set up (room etc.)Support setting up user interviews attending alongside a BA (Business Analyst)Attend and capture notes at key meetingsReview the analysis documents produced by the BA giving your input and feedbackHelp test the new system and ensure that it works according to the specificationMentor older business analysts in the usage of modern tech, social media do and don'ts etc.The training you will be gettingAs a Change Services Business Analyst Apprentice with M&G, you will undertake the Level 4 Business Analyst ApprenticeshipThe apprenticeship will be delivered through a blend of live online learning, pre-recorded lectures, and face to face inductions and masterclassesThis is a fixed term contract for 21 months upon which the business may decide to retain, subject to the Apprentice performance, headcount, and available funding. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/departmentWhat to expect at the end of your apprenticeshipUpon completion of the apprenticeship, there may be opportunities for career progression within our Technology and Business Change team or other relevant departments based on performance, business needs, and available opportunities. If recruited into a permanent role, the individual will follow the career progression applicable to the specific role/departmentRequirements and prospectsDesired skills and personal qualitiesAttention to detail, Organisation skills, Confident communicator, Analytical and problem-solving, Prioritisation skills, Microsoft Office applicationsQualificationsGCSE or equivalent 5 GCSE's including English and Maths (Grade (A*-C/9-4 or equivalent)) EssentialBTEC or equivalent Any (Grade (A*-C/9-4 or equivalent)) EssentialNVQ or SVQ Level 3 or equivalent Any (Grade Level 3) Essential
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