Centre Manager

Centre ManagerGuildhall Shopping Centre, ExeterWe have a fantastic opportunity for an experienced Retail and Leisure Manager to join an established, successful team at the Guildhall Shopping Centre in the heart of Exeter. Guildhall Shopping & Dining is a multi-level shopping & dining venue located in the centre of Exeter, which combines a modern shopping centre, with a unique ‘Queen Street’ dining experience set in traditional architecture. Constructed in 1976, Guildhall features two floors of retail with brands including Primark, The Perfume Shop, Sainsbury’s, and WH Smith whilst also boasting its very own 13th Century church at its heart.As the Centre Manager, you will be at the heart of the retail and leisure operation, working closely with your immediate team to deliver exceptional customer services. Experience of Asset Management and Leasing is key, you will work closely to identify the right tenants to compliment our current residents and drive footfall.You will be someone with significant people management, financial acumen and operational experience of managing a large property. Retail and Leisure experience is preferred as we need someone who can manage and control all the required Service Charge financial reporting which is key, as well as management of and Operations Manager and onsite Facilities Manager, you will also be responsible for Health & Safety compliance.As the Centre Manager you will co-ordinate the day to day operations and all aspects within a busy flagship Leisure centre environment anchored by leading leisure and dining operators. You will ensure the smooth and effective commercial and operational running of the centre, with a focus on the delivery of excellent service to our customers and consumers. Responsible for driving the turnover performance of the centre in liaising with retailers and key stakeholders to achieve this.To act as an ambassador to the Cushman & Wakefield brand values when acting as the first point of contact for Occupier engagement, actively embracing and contributing to the business’s direction set by senior leadership. Responsible for the management and coaching of all staff and maintaining a safe and pleasant environment for our customers and consumers through the management of Health and Safety systems and the promotion of best practice throughout all areas of operation.If you have a desire to come on board to make an impact then we want to hear from you. Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to
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. Please refer to the job title and job location when you contact us.About UsAbout Cushman & WakefieldCushman & Wakefield (NYSE: CWK) is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Cushman & Wakefield is among the largest real estate services firms with approximately 50,000 employees in over 400 offices and 60 countries. In 2020, the firm had revenue of $7.8 billion across core services of property, facilities and project management, leasing, capital markets, valuation and other services. To learn more, visit
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