Center Manager

Job DescriptionATS Euromaster When you join ATS Euromaster, you will be part of a nationwide tyre retailer with over 50 years of experience, operating out of more than 250 service centres across the UK. We are also part of the Michelin Group of companies, so you know you will be joining a reputable business that invests in its people. The RoleATS Euromaster has an excellent opportunity for a Centre Operations Managerto lead our team. You’ll engage, develop and manage the performance of the team. In addition, you will be accountable for the Centre budget, achievement of KPI’s and objectives in order to maximise sales and enhance profitability. You will have a proven track record in a similar role, be an open and friendly leader with outstanding levels of communication and customer focus. As our Centre Operations Manager, you will be responsible for:The management, development and performance of your team, leading them in the delivery of excellent service to our customersAchieving agreed performance measures and objectives, maximising sales opportunities and growth of the Centre Be accountable for the implementation of our Life Saving Rules, ensuring Health & Safety across all Centre activitiesDelivering the required technical aspects of the role, where required, which could include the fitment of Tyres and Service, Maintenance and Repair products and servicesCreating a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valuedUse your current skills and knowledge and drive your career forward with Michelin’s biggest brand.Requirements:Demonstrable experience in a similar role, delivering excellent customer service and managing othersStrong communication and leadership skills with the ability to develop and motivate Have or be willing to gain relevant industry qualifications City and Guilds or Level 3 Institute of the Motor Industry (IMI))Full UK Driving LicenceBenefits & Perks:A competitive base salary Bonus scheme 40 hours per week worked across Monday to Saturday 33 days’ holiday (inclusive of bank holidays)Training and career advancement opportunitiesMichelin pension scheme matched up to 6% of base salaryLife assurance & income protection (as a member of our pension scheme)Share incentive planUniform provided Enhanced maternity & paternity payEmployee recognition & long service award schemesEmployee assistance programmeHealthcare cash plan optionsCompetitive staff discount scheme on our range of products and servicesDiscounts on holidays, shopping, restaurants and much more, all through our employee benefits -programmeSalary sacrifice schemes, including cycle2workATS Euromaster is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of race, religion, sex, sexual orientation, age, disability or any other status protected by law.
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