Catering Station Manager

The Station Manager is a hands on operational role that will lead the delivery of great quality food and service front of house in a kitchen or quick kitchen station, supported by Service Leaders
Obsessive with delighting customers with our service, the Station Manager will lead their team from the front, coaching and giving feedback to improve performance
Build a strong team of service leaders who lead the food quality, customer service and standards on every shift
Ensure we deliver food quality according to the specs and recipes as defined by the food team
Ensure your team deliver warm, friendly, and speedy service to our customers by doing regular house visits
Ensure you recruit and develop a team who align and deliver our values of warmth, graft and courage
Deliver strong cleanliness and food and health and safety standards by doing regular house proud audits and setting goals and action plans for your team
Ensure commercial success by looking after the sales, cash and stock for your station
Ensure you up to date and accurate information for your team in My Westmorland People so that you can roster, approve holidays and pay colleagues on time and accurately
Coaching your colleague trainerensure all of your team are 100% trained both on the job and following the pathways on my Westmorland learn and are regularly logging onto the system so that they are informed about what is going on in the business (at least once a week)
Follow people and employment law practices as defined by the business
Complete check ins so your team know how they are performing and what to focus on next
Reward and recognise your team against our values
Have a recruitment and succession plan in place ensuring you have a 100% family tree structure
Deliver 5 star EHO audits
Focus on the retention of your team and the happiness of your colleagues by action planning your people focus and goals
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Passionate about great service and our unique business, the successful candidate will display our values of warmth, graft and courage to bring to life our story for their colleagues and customers
A hands on approach to coaching your team to deliver the very best for our customers
Knowledge of food safety and health and safety legislation
A warm and friendly manner and be someone who goes above and beyond for both customers and colleagues alike
A passion for our food, local suppliers and our landscape
Be excited by working in a dynamic and at times demanding environment
Exceptionally high standards for customer service, food quality and cleanliness and standards
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