Case Manager Supervisor

Our client provides domiciliary home care services across the South East and is now looking to appoint a new Field Care Supervisor in their Brighton Branch.
Our client understands that every person and family is unique which is why they strive to only employ caregivers who really want to make a difference in the lives of those they care for.
To play a lead role in the development of good community care practices and procedures.
To represent our Client as the first member of staff to visit Service Users and undertake complete assessments of task and risk. To transfer this information into a completed care plan.
To work in conjunction with the office care co-ordinator and to assist in the smooth running and upkeep of all care delivery practice and procedures.
To provide a cover care service and deliver care as instructed by the care manager and care co-ordinator when emergencies, short-term requirements and covers are needed.
QUALITY AND STANDARDS
Deliver initial care service to all new service users, to introduce permanent carers and to monitor and review ongoing packages of care, undertake regular spot checks, assessments and review visits as required.
To further establish the quality reputation of our Client and identify opportunities for
increasing service provision, through effective liaison with other agencies as appropriate:
To be prepared to carry out emergency last resort cover for care workers if required.
Understanding of legislation relating to community care.
Ability to communicate both verbally and in writing.
Organisational skills including scheduling work effectively, supervising staff and providing professional support.
Positive attitude to own health and work attendance record.
Ability to implement and review care plans and work with complex cases.
GNVQ/NVQ level 3 in Social Care or higher
At least 12 months experience in care supervision or relevant role
Previous experience as a care worker useful but not essential
It is the responsibility of the Care Supervisor to support the Branch Manager, and other members of the staff team to :
To carry out all aspects of the process in the of delivery of the care service according to the following guidelines.
To Implement the Company's policies & procedures, guidelines and regulations and to operate within the existing structured framework
Carry out day-to-day operational branch activities including, but not limited to, the following according to the instructions of the Branch Manager or the Head Office Management.
Carry out duties in accordance with the Company's Customer Care Policy.
Ensure full compliance with the National Care Standards and local CSCI requirements
Make every effort to ensure continuity and growth of the care services to ensure that care workers have sufficient work and that we can meet the demand of our customers.
000-£24,000 per annum + bonus and benefits
5hrs per week (rota to include some weekends)