Call Centre Advisor

Customer Service Advisor - Full Time

Call Centre Based- Rotherham
Role Profile:
Contract: Temporary to Permanent
Hourly Rate: £11.44ph- Paid Weekly
Hours: Full Time, Monday - Friday fully flexible between 8am-6pm; 37.5hpw
Paid Training: 2 weeks of full-time training 9am - 5pm

Equipment will be provided by the client.

Start Date: 22nd July

Role Overview:
We are looking for confident, energetic individuals for a Customer Service role for our client based in the Manvers area of Rotherham. This role involves taking inbound Customer Service calls; no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth!
Responsibilities:
· Build rapport with customers in a consultative manner
· Listen to the customers’ needs to ensure a positive and unique solution to their queries
· Provide exceptional customer service by demonstrating in-depth knowledge of the services the company provides
· Ensure all administration is completed accurately
Customer Service Experience is required for this position, minimum 6 months.
If you are interested, please apply now! Or send your CV directly to (url removed)
INDCCP