Call Centre Advisor

Call Centre Representative - Contact Centre Advisor - Inbound
1x Part Time (31hrs) - Tuesday to Saturday (Sun & Mon off)
Tuesday to Friday - 8:00am to 2:00pm / Saturday - 8:00am
3:00pm
Office Based Ashton in Makerfield (Nr Haydock)
Do you have Receptionist, Contact Centre, Telephone Customer Service or Call Centre experience?
Are you customer focused, have basic computer skills & a great phone manner?
A worldwide Manufacturer of Forecourt equipment are seeking a Customer Service Call Handler to join their office-based team in Ashton in Makerfield, near Haydock.
The Role :
Based in their offices, you will be the first point of contact for customers via phone. You will;
Manage telephone calls & emails from customers & clients
Log product issues & service calls on to the in-house database system
Book in visits & manage diaries for Engineer visits
Order parts internally
Update in-house call management portal & spreadsheets
The Ideal Candidate:
A customer focused individual, you will be have a great telephone manner coupled to basic computer skills (Outlook, Excel, Word, etc) and administration/call centre or office experience.
You may have experience in a Customer Service, Call ...