Cafe Assistant Manager

We at Pophams are a team of artisan bakers and baristas with one philosophy: produce the best pastries and coffee across London. Located just by London Fields, our Hackney site has become a popular location for the area. We have an excellent community of regulars and local customers who love coming in for their caffeine and pastry fix. Pophams Hackney is the central hub of the company – it is where all our pastries and bread are prepared and baked. We also have a pasta restaurant that operates in the evening (with a separate manager and team). This makes it an incredibly busy and bustling site 7 days a week. We’re recruiting a driven and enthusiastic Assistant Manager to support the Manager in leading the daytime team of baristas and front of house in delivering exceptional quality food and drink with impeccable service. Strong management and organisational skills are key – being confident in how to support and lead their team, as well as manage their time effectively to complete administrative tasks. The role will be both challenging and rewarding and comes with MANY edible perks! Candidate must be:
Experienced in managing large teams and busy services
Passionate about hospitality
Experienced as a barista
Upbeat and able to lead a team to deliver exceptional service at all times
Intuitive, quick to think on their feet, and able to keep a level head during busy and challenging times
Well-presented and a good team player
An excellent communicator
Organised: able to prioritise, delegate and manage workload effectively
Responsibilities include:
Ensuring service is smooth and of the Pophams standard
Driving sales
Assisting in organising the transfer of pastries and products to other Pophams locations
Assisting in training new staff
Building relationships with regulars
Supporting the management team
Ensuring product standards are upheld
Using stock system to place orders and record wastage and transfers
Ensuring site is health and safety and food safety compliant
Benefits:
Competitive salary
Mental Health Policy
50% discount for staff, friends & family
Free freshly cooked staff meals and half hour paid break (including tea and coffee on shift)
Bike to work scheme
Training & career progression opportunities
Company Maternity and Paternity Pay
Company Sick Pay
Length of Service Rewards for every year of service
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