Byredo- Selfridges London Team Leader

About...
"Beauty can be many things to many people. Our job is to inspire people to be themselves." Ben Gorham, Founder of Byredo.
The European luxury brand BYREDO was founded in Stockholm in 2006, with an ambition to translate memories and emotions into products and experiences.
We believe that through creativity, we're able to develop timeless products, both meaningful and inspirational, to people and their lives.
We believe that only great people can design & bring those beautiful projects to life.
We believe on talents vs profiles, on experience vs education, on diversity vs boundaries.
We believe that only powerful teams can lead together the growth of the company, and therefore, we are highly committed to our people.
At BYREDO we come as we are, with the intention to learn from each other and go beyond business objectives.
What you'll get to do...
We're looking for an Team Leader who will report to our Account Manager in Harrods. As a team leader, 90% of the daily activity will be focussed on delivering Byredo customer service standards alongside maintaining retailoperational standards. 10% of the working time will be devoted to supporting the Business Manager with junior management tasks including, managing the Brand Ambassador daily schedules, organising temp cover, responding to customer queries and developing the in-store relationship with the retailer and retailer floor / department Manager. On days when the Business Manager is not working, the Team Leader will assume responsibility for the Account, supported by the Retail Manager / Area Retail Manager or Regional Retail Manager. The Team Leader is a role model for Byredo behaviours and culture and will always reflect the values of the Company with their Customers and their Colleagues. This role is a junior management position that will provide opportunities to develop leadership and management skills, in readiness for more senior roles in the future.
We'd love to meet you if you have...
Previous experience in a Sales Consultant / Advisory role. Ideally, previous experience within the Fragrance, Beauty, Fashion, Luxury Goods.
A few things you'll love about us...
We will onboard you in our fantastic sensorial adventure. You will work in a flexible and agile working environment, surrounded by great people. We strongly encourage test & learn mindsets. You will be able to know your impact and measure your success.
#J-18808-Ljbffr