Business Support Officer - Children's Finance Support

Business Support Officer - Children's Finance Support
Location: Hybrid, working from home and onsite at the Civic Centre within Walsall Town Centre
Salary: £13.02 per hour
Contract: Full-time, 6 months
Working Schedule: Monday - Thursday 8.45am until 5.15pm with 1 hour unpaid break and Friday's 8.45am until 4.45pm with 1 hour unpaid break.
About the Role:
Opus People Solutions are recruiting on behalf of Walsall Council who are seeking a diligent and proactive Business Support Officer to join the Business Support team as a Finance Support specialist.
Key Responsibilities:

• Provide proactive Business Support functions, including administrative services such as incoming/outgoing post management, records management, and inputting into finance systems and other databases.
• Arrange meetings, take minutes, and utilize appropriate administrative techniques including diary management and Microsoft Office proficiency.
• Act as the central point of contact for customers and operational colleagues in the raising, allocation, and completion of jobs.
• Undertake telephone and reception duties, ensuring high standards of customer care and managing generic inboxes efficiently.
• Liaise with educational settings to obtain/provide information on pupil status and update records accordingly.
• Support Access and Achievement teams where trade services are provided.
• Independently arrange meetings and training courses, coordinate all arrangements, and circulate required paperwork within statutory timescales.
• Organize and attend meetings and working parties, taking action points/notes and formalizing into appropriate formats for distribution.
• Transcribe recordings of meetings into minutes and maintain accurate documentation.
• Provide interview support, greeting candidates, photocopying/scanning key documentation, and assisting with assessment documentation and onboarding processes.
• Arrange conference and travel bookings for colleagues, including overnight accommodation when necessary.
• Liaise with educational partners and government agencies to maintain and update records regularly and ensure availability for funding claims.

Requirements:

• Previous experience in a similar administrative role, preferably within a finance or public sector environment.
• Proficiency in Microsoft Office suite, Powerpoint, and other IT skills.
• Strong organizational and time management skills, with the ability to multitask and prioritize effectively.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Ability to work independently as well as part of a team, demonstrating initiative and problem-solving abilities.
• Attention to detail and accuracy in record-keeping and documentation.

How to Apply:
If you have the essential experience and skills required for this role, please submit your CV