Business Support Administrator (BIRMINGHAM)

BUSINESS SUPPORT ADMINISTRATOR

BIRMINGHAM

HYBRID

£24,000 - £28,000

Our client, a dynamic, reputable, and established real estate consultancy, are looking for a Business Support Administrator to join their growing team. This is an exciting opportunity for someone who has excellent document production skills and wants the opportunity to progress their skills further.

As a Business Support Administrator your responsibilities will include:

• Provide administrative support to allocated Directors/Senior Associates, this may include diary management, processing of expenses, travel bookings and other ad hoc tasks.
• Produce all client documents and reports to a high standard.
• Create and amend documents from mark ups.
• Produce all documents using company style and ensure they are formatted correctly.
• Troubleshoot problem documents.
• Manage any changes to house style (rebranding etc).
• Preparation of draft emails.
• Proof reading documents for quality.
• Manage the Lifecyle of document production through to delivery.
• Creation and ongoing maintenance of document templates.
• Produce reports according to the service standards.
• Support the wider support team with ongoing recommendations for improvements to the service offering.
• Managing deadlines and ensuring all updates are collated by the client deadline.
• Ensure the appropriate use of version control.
• Ensure all documents are saved into the DMS.
• Use dictation workflows to transcribe emails, letters, etc.
• Ad hoc tasks may be delegated by Service Co-Ordinators/PAs.
• Provide support to all operational teams including CV production, Presentations, Visio, HR templates, BD, DT.
• Support Digital Transformation with testing Office upgrades, Template solutions.

The successful candidate will be an experienced Business Support Administrator, with experience of delivering successful documents and presentations within the professional services environment. You'll also be deadline and quality-driven and used to making change happen.

Key skills and attributes as a Business Support Administrator :

• Previous experience within a similar professional services role, ideally within the same industry.
• Advanced Office 365 particularly Microsoft Word, Excel and PowerPoint.
• Excellent communication skills and attention to detail.
• Experience working with a document management system (SharePoint would be beneficial).
• Experience using dictation and workflow tools.
• Friendly and approachable.
• Excellent client service skills.
• Ability to work to deadlines and meet KPIs for document turnaround.
• Strong organisational skills and ability to multi-task under pressure.
• Fast and accurate typing skills.
• Microsoft Office Specialist or equivalent certification would be beneficial
• Business Support Specialist - What's in it for you?
• The chance to join a fantastic team
• Great Career Progression
• Excellent benefits

May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.