Business Rates Officer

Business Rates Officer Lewisham Job Role
Responsible for the efficient and effective administration, collection and recovery of Business Rates owing to the Council in accordance with financial procedures and statutory regulations.To provide in-depth advice and information about Business Rates to customers as required. Key Responsibilities Ensure all necessary action is taken to collect revenue efficiently and effectively & process applications for reliefs and other reductions with due regard to internal and external fraud prevention and detection. Deal with difficult queries including complaints by correspondence, telephone, face to face (where required) and electronically, ensuring timely, accurate, appropriate responses and suggest remedial action where weakness in service delivery is identified. Submit irrecoverable debt for write off in line with delegated powers, audit requirements and internal procedures. Liaise with and instruct the Enforcement Agents and other relevant bodies i.e. Solicitors / Process Server, on the appropriate course of action to ensure effective revenue collection. Report to your manager on their performance.
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