Business IT Manager - Glasgow

Location: Glasgow Head Office (3 days per week) / 2 days from home.Our client is one of the UK’s leaders in providing innovative construction and engineering solutions for clients within a variety of sectors including Retail, Health, Education and Commercial.Job Purpose:This is a key position, supporting the Executive Team, to ensure the successful IT capability of our existing systems and lead the development of new technology, as the business grows.Managing the relationship between business sponsors and IT suppliers, you will have exposure to a fast-paced collaborative project environment with work-packages differing in size and timescale so the ability to juggle projects simultaneously and complete these to strict deadlines is essential.You will also ensure adequate performance of IT Service Suppliers to meet the operational priorities of your strategic business unitKey Accountabilities:Business IT Change PlanningFormulate and deliver the Business IT Change Plan in context of annual business plans and the group IT strategy, including plans for future business growthWork with the Senior Leadership Team to identify and assess wider business opportunities, supporting their execution through the planning, development and delivery of effective IT solutionsDrive and challenge business functions on their assumptions of how they will successfully execute their plansDefine change management strategies to support adoption of changes required by a project or initiative.Act as IT liaison between clients, 3rd parties and the wider Group IT Business Change Project ManagementCoordinate end-to-end project phases from conception to completion, creating project plans and milestones, managing budgets, producing reports showing progress, identifying requirements, issues, risks, dependencies and changesEstablish and run project governance frameworks to ensure accountability and transparency of delivery status and performance for all partiesElicit requirements using workshops, interviews, document analysis, business process descriptions, business analysis, task and workflow analysisWork with IT suppliers (internal and external) to agree clear and measurable IT work-packages as a component of the end-to-end project deliveryPrepare and manage user and end-to-end testing work-packagesEnsure adequate training and operational readiness plans are prepared and delivered prior to system implementation Operational Service ManagementWork with Group IT Infrastructure & Service Management to provide the necessary IT infrastructure services (including desktop applications), networks, IT security and telecommunicationsWork with IT Service desk to ensure urgency and impact of IT issues are appropriately recognised and managed to agreed service levelsWork with IT Development to provide timely and quality MI, ensuring effective quality assurance prior to delivery to the customerAct as point of contact for information security, guiding business unit alignment to group security standardsAct as a point of contact for BC/DR planning and test executions, liaising with IT suppliers for specific system IT DR plans Performance ManagementFormal monthly tracking & reporting to the annual business plan, including reforecastingDelivery status and business benefits tracking for key projectsLiaison with IT suppliers to provide SLA reporting, analysis and resolution of ‘business as usual’ IT services, e.g. service ticket resolution, systems availabilityKey Result AreasAnnual business change IT plansProjects delivered to time, scope, cost and qualityProject outcomes and benefits realisationBusiness requirements specificationsUser and end-to-end test plansBusiness change management, training and operational readiness plansCandidates background & experience: -Degree level qualification or equivalent experience in IT or FM/Engineering project management related subjectProven skills in project management, with experience of delivering end-to-end solutionsStrong planning and organisational skills, with the ability to effectively juggle multiple prioritiesExperience and knowledge of change management principles, methodologies and toolsComfortable working at a strategic, operational and tactical level, as part of the Senior Leadership TeamFull end to end delivery of application systems, from requirement gathering and obtaining estimates to running workshops, UAT and implementationExcellent problem-solving and decision-making skills, comfortable distilling complex issues into structured frameworks and tactical action plansBusiness benefits identification and trackingBusiness senseExcellent verbal and written communication skillsPragmatic and flexible approachExcellent interpersonal skillsTo apply for this role please submit your full and up to date CV to Oliver Fox at PDA SEARCH & SELECTION LIMITED.Find a Job
Find Jobs
#J-18808-Ljbffr