Business Intelligence Analyst (FTC)

The Vacancy
Paradigm has already made great strides forward in how well it uses data in the past three years: in the next two years we will deliver the biggest digital transformation programme in our history with data at its heart.
We need your help to ensure that our Executive, Leadership team and our business services get - and act on - the data-driven insights they need to make Paradigm even more efficient, customer-focused and compliant.
You'll need to understand Paradigm's processes so you can proactively recommend and drive insights & improvements using data & reporting. What you build will need to be what the business needs - and this may well be above and beyond what you're asked for, so you'll need to make proactive decisions to fill this 'gap' with your analysis and experience.
This role reports to the Head of Business Intelligence: you will work within a small team of ten in a wider directorate of around thirty five people which is the IT and Business Transformation teams combined. Your work might involve a morning assisting one of the Executive in a report for Paradigm's Board, and the afternoon assisting a gas engineer to automatically get the data they need on their phone to deliver their next jobs. The next day you might be preparing our regulatory reporting for the Housing Regulator, driving data cleansing by automating data quality checks or working on deadline-driven projects.
About you
We are looking for someone with the ability to generate actionable insights from data for Paradigm, someone who has a passion for excellent service with practical experience in dashboard creation to join our small friendly team.
Working via a mixture of office and homeworking, you will be helping drive the future of Paradigm by enabling better decision making and more efficient delivery of our essential services.
Experience of report creation within a Housing environment is desirable but not essential - your proactive approach to generating insights is much more important.
Our ideal candidate has a deep understanding of data, analysis and reporting and their relationship to business processes plus strong and clear communication skills; both verbal and written, with the talent to convey complex data into easily understandable information.
We have a SQL Server data warehouse and Power BI for data visualisation plus we'll be adding in Civica CX BI Reporting as part of the transformation programme. Knowledge of these would be useful, but what is much more important is a deep understanding of data and how to drive business change with it - success is not a finished dashboard but Paradigm using it to drive change.
We have a comprehensive personal and professional development suite available to all of our employees. So not only is this a great opportunity to join a high performing and specialist team at a time when you can have a real and personal impact on the future success of our business, you can continue to grow and develop yourself, building an exciting/interesting/rewarding career with a growing business.
Where could this role take you?
Whilst this is not currently a permanent role, this FTC will run until the end of 2024, in a business our size and with the transformation we are going through, there is a possibility that this could either be extended, made permanent or other opportunities may arise. Many of our talented colleagues started at Paradigm as temporary/interim and have gone on to forge successful careers with us. However, if something longer term doesn't materialise, you will still gain valuable experience which will add to your employability in this and similar fields.
Further information
For the full job description and person specification for the role please see the attachment at the bottom of this page. Should you have any queries about this vacancy please email ##### and we will respond as soon as possible.
As part of our application process, we ask for a covering statement and CV so we can assess your application against our essential and desired criteria as set out in the job description and person specification. Please include in your covering statement how you meet the criteria so we can see how well you match our requirements and give your application the consideration it deserves.
Thank you for your interest in Paradigm Housing Group thus far.
Shortlisting will be conducted in line with the essential and desirable criteria set out in the person specification. We reserve the right to close this role earlier than the published date should a suitable candidate be identified.
About us
We are Paradigm Housing Group.
We manage more than 17,000 homes across the South East.
We know that house prices in the areas where we work are high, both to buy and rent. We want to help more people have a safe and sustainable home that they can afford.
As a charity, the money we make goes into building new homes and providing an excellent service for residents.
We are a Best Companies two-star accredited organisation in recognition of our high employee engagement and commitment to creating an inclusive workplace where everyone is free to be themselves and feel like they belong. We are clearly focused on the delivery of our five-year corporate plan with ambitious and challenging objectives including delivering one of the sector's largest digital transformation programmes, improving our environment and sustainability targets and delivering more quality homes to people who need them.
Our benefits
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Holidays - 25 days rising to 30 with length of service (30 days starting for senior roles) plus an extra three paid days off between Christmas and New Year, and the opportunity to buy up to another five days.
Pension scheme: a defined contribution scheme with employer contributions of 7.5% or 9.5% depending on the employee's contribution rate.
Car leasing scheme.
Annual bonus potential.
1 paid professional subscription per year.
Family friendly policies including generous paternity, maternity, shared parental and adoption leave, sabbaticals and more.
Health cash plan - worth over £1,800 per year. Includes dental, optical, prescriptions and flu jabs, physiotherapy, chiropractic therapy, reflexology, Sports massage and more.
Hybrid working for many roles.
Up to three paid Giving Back (volunteer) Days a year.
Modern collaborative offices, with free parking and charging points for electric vehicles.
Opportunities for career development and progression.
Social events such as quiz nights, Christmas Party, Summer BBQ.
Our Vision
We provide excellent services to customers.
And build new homes to help more people.
We make sure our homes are safe and sustainable.
And strive to do more by making the most of our resources.
Working For Us
Our Values
Safer Together
The safety of our customers, colleagues and ourselves is a priority in everything we do.
Driving Improvement
We seek to do things better and deliver value to our customers.
Working As One
We work collaboratively with others and also take personal responsibility for delivering outcomes for our customers, colleagues and stakeholders.
Acting Thoughtfully
We make ourselves aware of our customers' and colleagues' circumstances, and consider this thoughtfully and respectfully, and with attention to the impact on the environment, when taking action.
Being Clear
We will communicate in a clear and consistent manner so that our customers, colleagues and stakeholders understand the high standards that we work to.
Please note that customer facing roles may be subject to a DBS check.