Business Development Manager

About Chetwood Financial Bank:
We are a digital, forward thinking fintech Bank using the best technology to help make our customers financially better off. We focus on creating distinctive and disruptive financial products for underserved segments of the market. We are experts within the intermediary market specialising in Loans and Savings as well as buy to let mortgages. Our tech platform is designed to make buy to let mortgages smarter, faster and simpler for brokers and landlords.
We have secured strategic investment from Elliott Advisors of over £150mil of capital, underpinning the planned growth of the business over the next few years.
What you'll be doing:
The BDM role will be responsible for a geographical area driven by postcode. They will take full responsibility for sales activity and driving organic mortgage lending from their individual territory. They will also be responsible for planning, developing and delivering the overall sales strategy for their area.
They will support brokers & intermediaries with ModaMortgages sales training and development to ensure our business plan is delivered at the desired margin.
They must possess a proven track record of delivering and achieving targets and objectives and
driving business forward and enhancing growth.
Responsibilities
Deliver agreed mortgage loan completion and associated activity targets in accordance with pre-determined Key Performance Indicators and through provision of face to face and telephone support (through self and team) to channel partners
Utilise account development strategies to grow & develop partner relationships and create opportunities to deliver incremental, quality mortgage business
Prepare, maintain and deliver an account management plan for your key partners & implement a programme of review meetings to ensure constant review cycle (Research, Plan, Implement, Review)
Identifies new business opportunities as and when needed to ensure territory size is adequate to fulfil the banks’ lending requirements
Demonstrate full understanding of the brands product suite and sales process through successful completion of the induction programme and on-going training
Establish and maintain effective communication and relationships with all internal management, stakeholders and departments
Clear demonstration of adherence to due diligence with brokers both at initial stages and on an ongoing basis in line with documented procedures
Ensure that all communications with intermediaries are professional and that they address any identified training that is required and deemed necessary to ensure compliance and due diligence being maintained
Ensures all communication to territory partners and intermediaries are delivered in a timely manner and that any relevant messages are embedded within key account contacts
Promote and develop awareness of products and proposition in our chosen markets to channel partners through attendance at events, meetings and roadshows
Contributes to product development by sharing ideas in order to generate new business through communications with line management and other key stakeholders e.g. Mortgage Product Manager
Provide feedback to Line Manager and relevant colleagues on any service issues that intermediaries raise, ensuring our service proposition is appropriately maintained
Deals effectively with queries and complaints in accordance with Bank guidelines and standards of service.
Maintain the company’s compliance standards and own compliance training
Skills and experience
24m previous experience working in a sales or account management role within the financial services industry is essential
12m previous experience in a mortgage related sales or account management role is desirable
Intermediate level skills in Microsoft Word and Excel are essential
Advanced knowledge of the mortgage market (products and regulation) is essential
Intermediate knowledge of mortgage distribution routes is desirable
Chetwood Benefits:
Competitive salary
25 days holiday PLUS your BIRTHDAY off
Pension contribution with Royal London
Life Assurance
Private medical, dental and optical health insurance with Axa
Hybrid working – Wrexham or Central London
Free breakfast available
Data Protection
We anticipate that we will retain your data as part of the recruitment process for no longer than is necessary for the purpose for which it was collected unless we have sought your consent to keep your data for future suitable job vacancies. Chetwood Financial Ltd does not accept speculative or unsolicited CVs from Recruitment Agencies.
Any unsolicited CVs received will be treated as the property of Chetwood Financial and Terms & Conditions associated with the use of such CVs will be considered null and void.
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