Business Development Key Account Manager

Job DescriptionBUSINESS DEVELOPMENT KEY ACCOUNT MANAGERBased: London AreaSalary: Competitive About the company:aneemo delivers leading online training solutions to educate Health, Social Care and Voluntary sector staff and organisations in working with populations with complex needs. This staff training and development company was established by Dr Emma Williamson (CEO, UK leading Clinical Psychologist) to deliver high-quality, video-based, online training to a range of organisations working in the support and care sectors. Passionately working across organisational boundaries to develop new approaches for addressing health inequalities, Dr Williamson and her team have a national reputation as leaders in the development and delivery of innovative health service solutions to enhance the support offered to client groups with complex needs, such as homeless people. We’re proud that this work is able to make a real difference to those who need it most.Since its launch in 2018 this social responsibility start-up has been one of the fastest growing LMS platforms in the UK Health and Social Care sector. Backed by the Mayor of London and working in partnership with key organisations such as Crisis, YMCA, Salvation Army and Westminster City Council, along with more than 600 other homeless organisations, 50 NHS Trusts, 90 local authorities and delivering training in 35 countries – aneemo is truly a sector leader.Who we are looking for: We are looking for an experienced and dynamic business development key account manager with a proven track record of winning accounts, onboarding customers and continuing to build and maintain relationships in a sector which requires sensitivity and an awareness of the needs of the health and social care organisations we support.You will need to be flexible and adaptable, interested in education in the health, social care and voluntary sectors and be able to adjust your interpersonal style to different forums and customer groups. This is an exciting and innovative industry leading company to work for, which is delivering an award-winning, internationally recognised training solution. Ultimately, aneemo’s vision is to enhance the quality of the care and support offered to populations with complex health and social care needs, through unique high-quality LMS training solutions that bring the latest best-practice approaches from leading national and international experts directly to services nationwide.Purpose of role:The Business Development Key Account Manager is responsible for winning new business through a solution sales approach, onboarding these accounts, offering ongoing management of accounts and building and maintaining relationships with customers to maximise client retention and product utilisation.Key Responsibilities:Building new and existing business relationships and identifying new target marketsDelivering sales presentations and product demonstrations to senior executives and closing deals from these presentations to achieve high sales targets and goalsDevelopment and delivery of tailored onboarding and roll-out plans.Delivering LMS performance presentations, impact monitoring, analytics reportingManaging client relationships and providing clients with excellent service and supportEnsuring awareness of all competitive activities within accounts and preventing attritionOffer priority customer support, investigating and resolving customer queries and issuesMonthly reporting on sales KPI’s and user activityManaging social media activity where required to support new business developmentQualifications and Further Training:2:1 BA/BSc degree essentialGood knowledge of MS Office and cloud CRM systemsKnowledge, skills and experience:Experience in solution selling preferably in training, education or e-learning marketplacesExcellent communication, interpersonal, organisational and telephone skillsAbility to work autonomously, effectively manage time, prioritise tasks and meet deadlinesAbility to analyse business opportunities and read situations effectivelyAbility to develop compelling strategies in onboarding, retention and sales growthAbility to work in a fast-paced, start-up environment that requires flexibility and creativityDriven, highly motivated and passionate about sales and business growth.Knowledge of delivering technology solutions to companies (such as SaaS/LMS) Understanding of health, social care or charity sector is an advantageFluent in English, both written and spoken
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