Business and Client Support Apprentice

Business and Client Support Apprentice PSP INSURANCE & FINANCIAL SOLUTIONS LTD trading as ATOM INSURANCE BROKERS An exciting new role for an enthusiastic and reliable individual to assist a very busy customer/client based service team. You will be responsible for liaising with existing and potential new clients to promoting company products both face to face and over the phone.Monday - Friday, 9.00am - 5.00pm (1 hour unpaid lunch break)Total hours per week: 3518 MonthsDate postedAdvancedLevel 3 (A level)Reference numberVAC1000214096PositionsWhat you will do in your working dayThe role is to provide customer/client service support and assistance to a busy sales team. This will involve processing renewal instructions and mid-term changes to insurance policies, dealing with questions and queries from clients and insurers, keeping business records up to date, checking documents to ensure they are correct and corresponding with clients in a compliant and timely manner.Other tasks will include;Assisting with inbound and outbound telephone calls/enquiries to both clients and business contactsProviding guidance to customers/clients through quotation requestsEnsuring business records are kept up to datePhotocopying, filing and scanning of documents and any other business/office admin tasks as necessaryThe training you will be gettingFull Business Administrator Apprenticeship Standard - Level 3On -the-job training to support job role/developmentEmployer will allocate dedicated training time for off-the-job training as required for the qualificationFunctional Skills support - maths/English - if requiredWhat to expect at the end of your apprenticeshipThere are full time employment/progression opportunities available upon successful completion of the Level 3 qualification with many different career routes available, all of which will be supported by additional training and mentoring.Requirements and prospectsDesired skills and personal qualities Communication skills, IT skills, Attention to detail, Customer care skills, Analytical skills, Team working, Initiative Qualifications GCSE or equivalent English (Grade A*/9 - C/4) DesiredGCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired About the employer PSP are independent advisers covering all aspects of general insurance. PSP specialise in corporate and individual insurance protection. The role will focus mainly on commercial general insurance products. A lack of knowledge of insurance is not a disadvantage as full training will be provided by the company, EmployerPSP INSURANCE & FINANCIAL SOLUTIONS LTD trading as ATOM INSURANCE BROKERSAddressBlackdown HouseBlackbrook Park AvenueTA1 2PXTrainingTraining providerFOCUS TRAINING (SW) LIMITEDAdjustments for experienceYou could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:trainingqualifications, like an NVQ in a relevant fieldIf your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.You should be prepared to show your competence, and evidence of relevant qualificationsBefore you applyBefore you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.
#J-18808-Ljbffr