Business Analyst

Who We AreEverflow is a technology-led utilities company serving SMEs across the UK with environmentally friendly water supply and waste collection services.Everflow is a market-leader in terms of software innovation and carbon offsetting. Our mission is to 'make utilities simple', which is why all our services are designed to save customers time and money, freeing them up to focus on growing their business.Plus, we are one of Europe's fastest growing companies according to the Financial Times, having featured on their FT1000 list of Europe's fastest growing companies for the past two years.The key to our success is our people and we like to reward everyone for their efforts. We have afternoon drinks on a Friday, free monthly breakfasts and a generous incentive scheme that gives employees a chance to earn rewards.We are growing rapidly, and we need gifted people, who share our values, to join the team and grow with us!What You Will Be Doing• Join our Product team to evaluate market trends, consumer behavior, and competitor offerings.• Gather and document precise business requirements aligned with overall goals.• Collaborate with architecture and engineering teams to align solutions and support implementation.• Create detailed process maps to illustrate current and future processes.• Interpret requirements to ensure product development meets organizational objectives.• Proactively address business risks and dependencies with stakeholders.What We're Looking ForEssential Skills:• Analytical Skills: Evaluate complex information, find patterns, and provide insights for decision-making and problem-solving.• Communication Skills: Effectively gather requirements, host discussions, and explain technical details clearly to stakeholders.• Interpersonal Skills: Collaborate closely with diverse stakeholders, build relationships, and resolve conflicts.• Problem-Solving Skills: Identify issues, explore solutions, and implement strategies to overcome obstacles.• Business Acumen: Understand the organization's goals and strategies, align work accordingly, and offer insights for success.• Requirements Management: Gather, document, and manage project needs, including elicitation, documentation, and validation.• Critical Thinking: Assess information, evaluate decisions, and anticipate risks and opportunities.• Adaptability: Flexible in approach and priorities to meet changing needs.• Facilitation and Negotiation: Run workshops, meetings, and discussions to gather requirements and resolve conflicts.• Documentation Skills: Accurately document requirements and project details with attention to detail.• Agile Delivery: Understand Agile principles and how they apply to business analysis.• Business Process Modelling: Understand process modeling methodologies, identify inefficiencies, and propose enhancements.• Continuous Learning: Stay updated on industry trends and tools to apply them effectively.• Technical Skills: Understand software development lifecycle, software structure, data technologies, and basic quality assurance principles.Nice to have:• Experience with event modeling techniques.• Basic programming or scripting ability.What We Can Offer You- Regular salary reviews• Various working models hybrid/remote/office• Electric company car scheme• Free parking• Ability to buy and sell annual leave• 25 days holiday (excl. Bank Holidays)• Christmas and summer parties• Team social budget• Drinks on Fridays and free breakfast once a month• 5% employer pension contribution• 24/7 access to counselling• Direct access to GPs via phone/video• Money towards healthcare including dental, physio, and optical• In-house gym in our Peterlee HQ• Amazing peer-to-peer employee recognition programme• Earn £500 for referring an employee• Company-wide bonus scheme• In-house training• Dedicated development time
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