Business Analyst

IntroductionGallagher isn't just a company; it's a global community driven by shared values and an unyielding commitment to excellence. With over 49,000 passionate professionals, we are the architects of the future, designing customized solutions to protect businesses and fuel their extraordinary growth. As a member of our team, you'll experience empowerment, creativity, and the exhilarating journey of making a real difference in the lives of our clients. Join us and become part of a story that transforms aspirations into reality.We believe that every candidate brings something special to the table, including you! So, even if you feel that you're close but not an exact match, we encourage you to apply.OverviewPen Underwriting is a leading insurance MGA which is going through an exciting period of growth and change. We are currently looking to add a Business Analyst to our Change Team.The role will be part of the Chief Operations division which is dedicated to delivering strategic business requirements and optimising business processes.In this exciting new Business Analyst role, you will work to deliver detailed strategic business requirements for new underwriting functions and lines of business. You will collaborate closely with Business Subject Matter Experts to develop and implement solutions. As the interface between the business and IT/3rd Party Software Houses, you will ensure optimal integration of technology and business processes. Additionally, you will proactively identify opportunities to streamline our business processes.We offer flexible hybrid working arrangements at Pen Underwriting with an expectation of being in the office two days a week.If you are an experienced Business Analyst with Insurance Platform Development experience and a tenacious attitude, we would love to hear from you. Join Pen Insurance and be part of our exciting journey towards growth and success.How you'll make an impactDeliver business requirements within the context of the strategic direction of the business, regulatory compliance, technical knowledge of existing systems, and market awareness.Support the Programmes & Process team in developing options for tactical and strategic platform changes.Create feasibilities to inform business decisions on IT work.Translate business requirements and service excellence needs into formal IT/3rd Party Software House requests.Leverage existing projects, systems, and capabilities to maximize benefit to the business.Establish effective communication channels between the business and IT/3rd Party Software Houses.Evaluate business processes, identify areas for improvement, and implement solutions.Stay up-to-date on process and IT advancements to automate and modernize systems.Support the validation of test plans and creation of UAT plans, scripts, and approach.Develop and deliver training to support the deployment of approved processes and operational best practices.Conduct meetings, workshops, and presentations to share ideas and findings.Provide training, coaching, and guidance to junior team members.Ensure solutions meet business needs and requirements.Update, implement, and maintain standard operating procedures.Prioritise initiatives based on business needs and requirements.About youPrevious experince gained as a Business Analyst ideally in the Insurance or Financial Services industry.Superb communication and stakeholder management skills, including presentation skills.Experience working within an Agile or Waterfall delivery team.Experience in Insurance Product and Platform Development would be an advantage.Proficiency in "As-Is" and "To-Be" process mapping.Excellent analytical and interpretive skills, including documentation of functional and non-functional requirements.Ability to handle and process large amounts of data.Solid understanding of insurance technology and its role in supporting business strategies.Compensation and benefitsOn top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' 5 more daysDefined contribution pension scheme, which Gallagher will also contribute toLife insurance, which will pay 4x your basic annual salary, which you can top-up to 10xIncome protection, we'll cover up to 50% of your annual income, with options to top upHealth cash plan or Private medical insuranceOther benefits include:Three fully paid volunteering days per yearEmployee Stock Purchase plan, offering company shares at a discountShare incentive plan, HMRC approved, tax effective, stock purchase planCritical illness coverDiscounted gym membership, with over 3,000 gyms nationallySeason ticket loanAccess to a discounted voucher portal to save money on your weekly shop or next big purchaseEmergency back-up family careAnd many more...We value inclusion and diversityInclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don't worry, we're here to help, however, we can only do this if you let us know.Should you require reasonable adjustments to your application, please get in touch with #####. If you'd prefer to speak on the phone, please request a callback, leaving details, so we get in touch.Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
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